Samsung NP964XFH-XA2US

Overview

The Samsung NP964XFH-XA2US is a 16 inch Galaxy Book3 Ultra laptop designed to deliver desktop-class performance in a portable form factor. Powered by a 13th generation Intel Core i7-13700H processor with fourteen cores and equipped with 32 GB of LPDDR5 memory, it handles demanding multitasking with ease. The 16 inch AMOLED display offers a sharp 2880 × 1800 resolution and a smooth 120 Hz refresh rate, making it suitable for creative professionals, students, and anyone who needs a powerful yet versatile laptop for work and entertainment.

Key features

• High-performance Intel Core i7-13700H processor that efficiently manages both intensive applications and background tasks.
• Large 32 GB LPDDR5 memory capacity to keep multiple projects and applications open without slowdown.
• Fast 1 TB PCIe NVMe solid state drive ensures quick startup times and rapid access to large files and media libraries.
• NVIDIA GeForce RTX 4050 graphics with 6 GB GDDR6 memory accelerates 3D rendering, video editing, and AI-enhanced creative tools.
• Vivid 16 inch AMOLED display with 2880 × 1800 resolution and 120 Hz refresh rate for detailed visuals and fluid motion.
• Versatile connectivity including two Thunderbolt 4 ports and HDMI 2.0 output to support multiple external displays and peripherals.
• Secure fingerprint reader integrated into the power button for fast and safe login.
• Long-lasting battery life of up to 17.5 hours with 100 W USB-C fast charging to keep you productive on the go.
• Advanced wireless options with Wi-Fi 6E and Bluetooth 5.2 for stable, low-latency connections during video calls and streaming.
• 1080p webcam paired with a noise-cancelling microphone and Dolby Atmos quad speakers for clear communication and immersive audio.

Key specs

• Processor: 13th Gen Intel Core i7-13700H (14 cores)
• Memory: 32 GB LPDDR5
• Storage: 1 TB PCIe NVMe SSD
• Display: 16 inch AMOLED, 2880 × 1800 resolution, 120 Hz refresh rate
• Graphics: NVIDIA GeForce RTX 4050 with 6 GB GDDR6
• Ports: Two Thunderbolt 4, HDMI 2.0
• Wireless: Wi-Fi 6E, Bluetooth 5.2
• Webcam: 1080p
• Battery life: Up to 17.5 hours
• Charging: 100 W USB-C fast charger included

Connectivity and compatibility

This laptop offers a range of connectivity options to fit into diverse work environments. The two Thunderbolt 4 ports provide high-speed data transfer and support for multiple external monitors, while the HDMI 2.0 port allows easy connection to projectors or additional displays. Wi-Fi 6E ensures fast and reliable wireless internet, and Bluetooth 5.2 supports seamless pairing with peripherals like headphones and keyboards. These features make it well suited for professionals who need flexible setups in offices, studios, or remote locations.

Performance and reliability

The combination of a powerful 14-core processor and 32 GB of LPDDR5 memory means this laptop can handle complex workflows without lag. Whether you are editing high-resolution images, running virtual machines, or managing large datasets, the system maintains smooth responsiveness. The NVIDIA RTX 4050 GPU enhances graphics-intensive tasks and supports creative software acceleration. Additionally, the solid-state drive provides durability and speed, reducing wait times and improving overall reliability for daily use.

Ideal uses and environments

This Galaxy Book3 Ultra model fits well in professional and academic settings where multitasking and high performance are essential. It is a strong choice for graphic designers, video editors, software developers, and students who require a capable machine for both work and entertainment. The long battery life and fast charging make it convenient for travel and extended use away from power outlets, while the high-quality display and audio system support immersive media consumption and presentations.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, and include all tags, manuals, accessories, and original, unaltered packaging. To start a return, please email us for approval. Items sent back without approval may be refused or returned to the sender. If any item is kept, its value will be deducted from the refund.

Non-returnable items include opened TVs, combos, or monitors 37″ or larger, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method. Please allow 5–7 business days for the credit to post. Shipping and handling are nonrefundable. If an item is used, incomplete, or not in its original condition, a 30% restocking fee may apply. Direct exchanges are not offered. To exchange an item, please purchase the replacement separately and return the original for a refund.

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We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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