Tripp Lite SRWO12UHD

Overview

The Tripp Lite SRWO12UHD is a heavy-duty, wall-mount open-frame rack designed to hold up to 12 rack units of standard 19-inch equipment. It is built to support devices up to 18 inches deep and can handle a total weight of 200 pounds, making it a practical solution for network closets, back offices, retail spaces, or any location where floor space is limited. Its low-profile design keeps equipment accessible while conserving valuable room.

Key features

• Wall-mounted design that frees up floor space and fits neatly in tight areas
• Robust steel frame with a black powder-coat finish that resists scratches and maintains a professional appearance
• Open sides and front allow easy access for cable management, equipment adjustments, and enhanced airflow to prevent overheating
• Mounting hardware and assembly components included for straightforward installation aligned with standard 16-inch wall studs
• Numbered rack spaces and pre-threaded 12-24 holes simplify precise equipment placement, even when working alone
• Supports a wide range of equipment such as switches, patch panels, security appliances, and servers up to 18 inches deep
• Backed by a five-year limited warranty, ensuring long-term reliability and peace of mind

Key specs

• Rack units: 12U
• Equipment depth support: up to 18 inches
• Weight capacity: 200 pounds
• Rack width: EIA-standard 19 inches
• Material: Steel with black powder-coat finish
• Mounting: Wall-mount compatible with 16-inch stud spacing
• Threaded holes: 12-24 pre-threaded for rack mounting
• Warranty: Five-year limited warranty

Installation and setup

Installation is designed to be simple and efficient, with the rack aligning to standard 16-inch wall studs commonly found in commercial and residential buildings. The included mounting and assembly hardware means you have everything needed to secure the rack firmly to the wall. Numbered rack spaces and pre-threaded holes help ensure that your equipment is mounted accurately and securely, reducing setup time and effort.

Ideal uses and environments

This open-frame rack is well suited for environments where space is at a premium but reliable equipment mounting is essential. It works well in branch offices, classrooms, retail locations, and telecom rooms where a full cabinet would be too bulky. IT managers and system integrators will appreciate the accessibility for maintenance and cable management, while the sturdy construction supports a variety of networking and security devices.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, and include all tags, manuals, accessories, and original, unaltered packaging. To start a return, please email us for approval. Items sent back without approval may be refused or returned to the sender. If any item is kept, its value will be deducted from the refund.

Non-returnable items include opened TVs, combos, or monitors 37″ or larger, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method. Please allow 5–7 business days for the credit to post. Shipping and handling are nonrefundable. If an item is used, incomplete, or not in its original condition, a 30% restocking fee may apply. Direct exchanges are not offered. To exchange an item, please purchase the replacement separately and return the original for a refund.

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We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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