Cisco CP-840-K9=

Overview

The Cisco CP-840-K9= is an enterprise smartphone designed to support teams that need fast, secure communication throughout their workday. Featuring a 4-inch display with 800 by 480 resolution, it provides a clear view of call details, messages, and essential apps. The device includes an 8 MP rear camera for capturing equipment conditions or inventory barcodes and a 2 MP front camera for video check-ins, all while maintaining strong security with AES encryption over Wi-Fi.

With 3 GB of RAM and 32 GB of internal storage, this smartphone runs collaboration tools smoothly and stores important files locally. It integrates seamlessly with Cisco Unified Communications Manager, offering familiar desk-phone features in a mobile form factor built to withstand the demands of enterprise environments.

Key features

• Secure voice communication over Wi-Fi using AES encryption to protect calls and data during mobility
• Integration with Cisco Unified Communications Manager for advanced call handling like conference, transfer, and call park
• Durable design that resists drops and bumps, reducing downtime and replacement costs in demanding workplaces
• Support for third-party applications through Cisco Meraki Enterprise Mobility Management, allowing tailored workflows
• High-resolution rear camera to document equipment and scan barcodes, enhancing operational efficiency
• Front-facing camera enables face-to-face video calls without extra hardware, improving remote collaboration
• Compact 4-inch display that balances portability with clear visibility of critical information

Key specs

• Display: 4-inch, 800 x 480 resolution
• Rear camera: 8 MP
• Front camera: 2 MP
• Memory: 3 GB RAM
• Storage: 32 GB internal
• Security: AES encryption for voice over Wi-Fi
• Connectivity: Wi-Fi

Connectivity and compatibility

This smartphone connects via Wi-Fi and is designed to register directly with Cisco Unified Communications Manager, ensuring seamless integration with existing enterprise telephony systems. It also supports deployment and management of approved third-party apps through Cisco Meraki Enterprise Mobility Management, allowing IT teams to customize the device for specific workflows and security policies.

• Wi-Fi connectivity for flexible, wireless communication
• Compatibility with Cisco Unified Communications Manager for enterprise-grade call features
• Support for third-party applications managed via Cisco Meraki EMM

Ideal uses and environments

The Cisco CP-840-K9= fits well in environments where secure, mobile communication is critical. Retail associates can scan inventory and stay connected on the sales floor, clinicians can consult colleagues at the bedside, and manufacturing teams can coordinate shifts across the plant floor. Its rugged design and enterprise-grade security make it a strong choice for organizations that require reliable communication tools that endure daily wear and tear.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

Learn more

Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, with tags, manuals, accessories, and original, unaltered packaging. Any item kept will be deducted from the refund. Start a return by sending us an email. Items sent back without approval may be refused or returned to the sender.

Some items are not returnable: opened TVs/combos/monitors 37″+, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method; allow 5–7 business days for the credit to post. Shipping, handling, customs duties, and import taxes are nonrefundable. If an item is used, incomplete, or not in original condition, a 30% restocking fee may apply. Direct exchanges are not offered; purchase the replacement and return the original for a refund.

We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

Learn more