Axis 02107-001
TQ3101-E Outdoor Pendant Kit
Axis TQ3101-E Outdoor Pendant Kit is backordered and will ship as soon as it is back in stock.
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Highlights:
Highlights:
Every order includes:
Every order includes:
- Fast and secure shipping
- Free 30-days returns
- Manufacturer warranty
- Lifetime customer support
Description
Description
Overview
The Axis 02107-001 is an outdoor pendant kit designed to provide flexible and secure mounting options for selected Axis network cameras, including the AXIS P3807-PVE and Q3819-PVE models. It allows installers to suspend cameras from ceilings, attach them to walls, poles, or parapets using a single set of hardware. This versatility ensures optimal camera placement for clear views while adapting to changing site requirements without the need for additional mounting equipment.
Constructed from corrosion-resistant materials, the kit withstands moisture and temperature fluctuations, making it suitable for harsh outdoor environments. Its integrated cable channel protects network and power connections, maintaining a clean and tamper-resistant installation. The white finish helps the mount blend seamlessly with most building exteriors and indoor ceilings, preserving the aesthetic of the installation site.
Key features
- Supports multiple mounting options including wall, ceiling, pole, and parapet for versatile camera placement
- Durable housing designed to resist rain, dust, and extreme temperature changes, ensuring long-term outdoor reliability
- Integrated cable routing channel that protects cables and keeps installations neat and secure
- White finish that complements a wide range of architectural surfaces for discreet integration
- Corrosion-resistant materials that maintain structural integrity in challenging weather conditions
- Compatible with AXIS P3807-PVE and Q3819-PVE network cameras, simplifying inventory and deployment
- Backed by a three-year manufacturer warranty for dependable performance over the camera’s lifespan
Key specs
- Compatible cameras: AXIS P3807-PVE, Q3819-PVE
- Mounting options: wall, ceiling, pole, parapet
- Material: corrosion-resistant, weatherproof construction
- Finish: white
- Cable management: integrated channel for network and power cables
- Warranty: three years
Connectivity and compatibility
The pendant kit is designed specifically for use with AXIS P3807-PVE and Q3819-PVE network cameras, ensuring seamless integration with these models. Its built-in cable routing accommodates both network and power cables, protecting connections from environmental exposure and tampering. This makes it a reliable choice for installations requiring secure and clean cable management in outdoor or mixed environments.
Ideal uses and environments
This mounting kit is well suited for a variety of outdoor and semi-outdoor settings such as retail centers, university campuses, transit stations, and industrial sites. Its flexible mounting options and rugged design allow security teams and system integrators to adapt camera placement as site needs evolve, reducing the need for multiple mounting solutions. The kit’s weather-resistant build ensures consistent performance in environments exposed to rain, dust, and temperature extremes.
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Shipping and delivery
Shipping and delivery
Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.
Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.
Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.
Returns and refunds
Returns and refunds
Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, with tags, manuals, accessories, and original, unaltered packaging. Any item kept will be deducted from the refund. Start a return by sending us an email. Items sent back without approval may be refused or returned to the sender.
Some items are not returnable: opened TVs/combos/monitors 37″+, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.
After inspection, refunds are issued to the original payment method; allow 5–7 business days for the credit to post. Shipping, handling, customs duties, and import taxes are nonrefundable. If an item is used, incomplete, or not in original condition, a 30% restocking fee may apply. Direct exchanges are not offered; purchase the replacement and return the original for a refund.
Product warranty
Product warranty
We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.
If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.
Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.



