EnGenius SN-ULTRA-EPMH

Overview

The EnGenius SN-ULTRA-EPMH is an over-the-ear headset designed to provide hands-free communication for users of DuraFon and FreeStyl handsets. It features a hook-style earpiece that rests comfortably outside the ear and a clip-on microphone that ensures clear voice transmission even in noisy environments. This headset is ideal for professionals working in warehouses, retail, hospitality, and outdoor job sites who need reliable and comfortable communication throughout long shifts.

Key features

• Over-the-ear hook earpiece that stays comfortable during extended wear and is easy to clean
• Swivel joint allows the earpiece to be worn on either the left or right ear, providing flexibility and situational awareness
• Clip-on microphone attaches securely to clothing, keeping the microphone close to the mouth for clear voice pickup
• Lightweight design reduces fatigue during long workdays
• Durable construction withstands daily bumps and wear, ensuring long-lasting use
• Compact profile allows for easy storage in drawers or tool bags when not in use

Key specs

• Compatibility: DuraFon 1X, DuraFon PRO, FreeStyl 1, FreeStyl 2 handsets
• Dimensions: 5.5 inches (length) x 4.5 inches (width) x 0.25 inches (height)
• Design: Over-the-ear hook earpiece with swivel joint
• Microphone: Clip-on style for secure attachment and clear voice transmission
• Weight: Lightweight for all-day comfort

Connectivity and compatibility

This headset is specifically designed to connect seamlessly with EnGenius DuraFon 1X, DuraFon PRO, FreeStyl 1, and FreeStyl 2 handsets. Its compatibility ensures that users can easily add hands-free functionality to their existing communication devices without additional adapters or complex setup.

Ideal uses and environments

The SN-ULTRA-EPMH fits well in environments where hands-free communication is essential, such as busy warehouses, retail floors, hospitality venues, and outdoor job sites. Its design supports workers who need to stay connected while moving freely, handling tasks, or monitoring their surroundings. The headset’s durability and comfort make it suitable for long shifts and demanding conditions.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, and include all tags, manuals, accessories, and original, unaltered packaging. To start a return, please email us for approval. Items sent back without approval may be refused or returned to the sender. If any item is kept, its value will be deducted from the refund.

Non-returnable items include opened TVs, combos, or monitors 37″ or larger, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method. Please allow 5–7 business days for the credit to post. Shipping and handling are nonrefundable. If an item is used, incomplete, or not in its original condition, a 30% restocking fee may apply. Direct exchanges are not offered. To exchange an item, please purchase the replacement separately and return the original for a refund.

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We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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