Microsoft I8X-00001

Overview

The Microsoft I8X-00001 is an adaptive kit designed to enhance the usability of Surface devices by adding tactile and visual cues. It helps users interact more comfortably and confidently by providing keycap labels, bump labels, port indicators, and opener supports. This kit is compatible with several Surface models, including Surface Go 3, Surface Pro 8, and Surface Laptop Studio, making it a versatile accessory for improving device accessibility and ease of use.

Key features

• Keycap labels and bump labels provide tactile guidance to important keys and functions, aiding users who touch type or have limited vision.
• Port indicators use color coding and raised symbols to help quickly identify and align cables, especially useful in low-light or busy environments.
• Opener supports improve grip on pull tabs, kickstands, and lids, reducing effort when adjusting or opening the device.
• Adhesive is specially formulated for Surface finishes, ensuring labels stay securely in place but can be removed cleanly without damage.
• Includes an applicator tool for precise placement of each label and support.
• Designed to be transferable across multiple Surface devices, allowing flexibility as your device lineup changes.
• Backed by a one-year Microsoft warranty for added peace of mind.

Key specs

• Compatibility: Surface Go 3, Surface Pro 8, Surface Laptop Studio, and other recent Surface devices
• Contents: keycap labels, bump labels, port indicators, opener supports, applicator tool
• Adhesive type: Surface finish-safe, removable without residue
• Warranty: one year from Microsoft

Designed for enhanced accessibility and ease of use

This adaptive kit is ideal for users who benefit from additional tactile feedback and visual cues, such as students learning shortcuts, professionals managing multiple connections in conference rooms, or families sharing devices. By making keys and ports easier to find and operate, it reduces hesitation and frustration during everyday tasks. The kit’s thoughtful design supports a smoother interaction with Surface devices in various settings, from home offices to classrooms.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, and include all tags, manuals, accessories, and original, unaltered packaging. To start a return, please email us for approval. Items sent back without approval may be refused or returned to the sender. If any item is kept, its value will be deducted from the refund.

Non-returnable items include opened TVs, combos, or monitors 37″ or larger, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method. Please allow 5–7 business days for the credit to post. Shipping and handling are nonrefundable. If an item is used, incomplete, or not in its original condition, a 30% restocking fee may apply. Direct exchanges are not offered. To exchange an item, please purchase the replacement separately and return the original for a refund.

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We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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