Jabra 14201-19

Overview

The Jabra 14201-19 is a headset adapter designed to connect Avaya desk phones with Jabra wireless headsets, allowing users to answer and end calls remotely without being confined to their desks. With a cable length of 92.5 centimeters, it offers a tidy setup that fits well behind monitors or under desks. The adapter supports call control from up to 450 feet away, making it ideal for professionals who need mobility while staying connected.

Key features

• Enables remote call answering and ending from a distance of up to 450 feet, increasing freedom of movement during calls
• Inline controls for volume adjustment and mute, allowing quick audio management without returning to the phone
• Compatible with Avaya 2420, 4600, and 5600 series phones, ensuring broad support for common office setups
• Works seamlessly with Jabra GN and GO series wireless headsets for reliable connectivity
• Plug-and-play installation requires no additional software or drivers, simplifying setup and reducing downtime
• 92.5 cm cable length helps maintain an organized workspace by routing cables neatly behind equipment
• Backed by a one-year limited warranty, providing confidence in product durability and support

Key specs

• Cable length: 92.5 centimeters
• Wireless range: up to 450 feet from the desk phone
• Compatible phone models: Avaya 2420, 4600, and 5600 series
• Compatible headset series: Jabra GN and GO
• Controls: volume up, volume down, mute
• Warranty: one-year limited

Connectivity and compatibility

This adapter is specifically designed to link Avaya desk phones from the 2420, 4600, and 5600 series with Jabra wireless headsets from the GN and GO series. It ensures seamless communication by bridging these devices without the need for additional software or complex configuration. The inline controls provide convenient access to essential call functions directly on the cable.

Ideal uses and environments

The Jabra 14201-19 adapter suits busy office environments where professionals need to stay connected while moving around. It works well for customer support agents, sales teams, and administrative staff who benefit from hands-free call management and the ability to step away from their desks without missing important conversations. Its neat cable design also helps maintain a clutter-free workspace, which is valuable in shared or compact office setups.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, and include all tags, manuals, accessories, and original, unaltered packaging. To start a return, please email us for approval. Items sent back without approval may be refused or returned to the sender. If any item is kept, its value will be deducted from the refund.

Non-returnable items include opened TVs, combos, or monitors 37″ or larger, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method. Please allow 5–7 business days for the credit to post. Shipping and handling are nonrefundable. If an item is used, incomplete, or not in its original condition, a 30% restocking fee may apply. Direct exchanges are not offered. To exchange an item, please purchase the replacement separately and return the original for a refund.

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We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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