APC SUA24XLBP

Overview

The APC SUA24XLBP is a 24-volt external battery pack designed to extend the runtime of Smart-UPS XL systems. It provides reliable DC power to critical equipment such as servers, networking devices, and sensitive electronics during power interruptions, allowing for safe shutdowns or continued operation. With a maintenance-free sealed lead-acid design, this battery pack offers dependable performance for three to five years depending on usage and environment.

Key features

• Sealed lead-acid battery technology that requires no routine maintenance or water level checks
• Direct connection to compatible Smart-UPS XL units for seamless runtime extension
• Compact and balanced footprint that fits easily on shelves, racks, or under desks
• Durable enclosure built to withstand daily bumps and vibrations in busy equipment rooms
• Operates reliably across a wide temperature range from 32°F to 104°F, suitable for various controlled environments
• Supports critical infrastructure including servers, networking hardware, workstations, and home labs

Key specs

• Voltage: 24 volts DC
• Dimensions: 17.3 inches deep x 8.5 inches high x 6.7 inches wide
• Weight: 69 pounds
• Battery type: sealed lead-acid
• Expected service life: 3 to 5 years depending on conditions
• Operating temperature range: 32°F to 104°F

Ideal uses and environments

This battery pack is well suited for IT managers protecting small business servers, homeowners maintaining media centers, and anyone responsible for point-of-sale or security systems. It extends UPS runtime to prevent data loss, hardware damage, and downtime during power outages ranging from brief brownouts to extended blackouts. Its size and weight make it practical for installation in data centers, wiring closets, or home labs where space and reliability are priorities.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, and include all tags, manuals, accessories, and original, unaltered packaging. To start a return, please email us for approval. Items sent back without approval may be refused or returned to the sender. If any item is kept, its value will be deducted from the refund.

Non-returnable items include opened TVs, combos, or monitors 37″ or larger, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method. Please allow 5–7 business days for the credit to post. Shipping and handling are nonrefundable. If an item is used, incomplete, or not in its original condition, a 30% restocking fee may apply. Direct exchanges are not offered. To exchange an item, please purchase the replacement separately and return the original for a refund.

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We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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