Microsoft TNU-00001

Overview

The Microsoft TNU-00001 is a Surface Go 12.4" touchscreen laptop designed to combine portability with dependable performance. Powered by a 10th Gen Intel Core i5-1035G1 processor, 8 GB of LPDDR4X memory, and a 128 GB solid state drive, it handles everyday tasks like document editing, web browsing, and video calls smoothly. Its lightweight design and long battery life make it a practical choice for students, professionals, and anyone who needs a versatile device on the go.

Key features

• 12.4-inch touchscreen display with 1536 × 1024 resolution offers clear text and vibrant colors for comfortable viewing and natural interaction through tap, swipe, and pinch-to-zoom gestures
• 10th Gen Intel Core i5 processor delivers reliable performance for multitasking and productivity applications
• 8 GB LPDDR4X memory supports smooth operation when running multiple apps or browser tabs simultaneously
• 128 GB SSD provides fast boot times and secure storage for files and applications
• Up to 13 hours of battery life allows for extended use without needing to recharge during a typical day
• Lightweight and slim chassis, weighing 2.45 pounds and measuring 15.69 mm thick, fits easily into backpacks and bags for convenient transport
• HD camera ensures clear video quality for online meetings and calls
• Wi-Fi 6 connectivity offers faster and more stable internet access on compatible networks
• Windows 10 Pro operating system supports both business and personal productivity with familiar tools and security features

Key specs

• Processor: 10th Gen Intel Core i5-1035G1
• Memory: 8 GB LPDDR4X
• Storage: 128 GB solid state drive (SSD)
• Display: 12.4-inch touchscreen, 1536 × 1024 resolution
• Battery life: up to 13 hours
• Weight: 2.45 pounds
• Thickness: 15.69 mm
• Camera: HD front-facing
• Wireless: Wi-Fi 6
• Operating system: Windows 10 Pro

Connectivity and compatibility

This laptop supports the latest Wi-Fi 6 standard, which provides faster speeds and improved reliability on compatible networks, making it well suited for remote work, streaming, and online collaboration. The HD camera enhances video conferencing quality, which is essential for virtual meetings and classes. Its compact size and lightweight design make it easy to pair with a variety of accessories and carry along for mobile productivity.

Ideal uses and environments

The Surface Go 12.4" touchscreen laptop fits well in environments where mobility and flexibility are important. It works well for students moving between classes, professionals who travel frequently or work remotely, and casual users who want a device that can handle everyday tasks without being bulky. Its balance of performance and portability makes it a strong choice for anyone needing a reliable laptop for both work and personal use.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

Learn more

Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, and include all tags, manuals, accessories, and original, unaltered packaging. To start a return, please email us for approval. Items sent back without approval may be refused or returned to the sender. If any item is kept, its value will be deducted from the refund.

Non-returnable items include opened TVs, combos, or monitors 37″ or larger, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method. Please allow 5–7 business days for the credit to post. Shipping and handling are nonrefundable. If an item is used, incomplete, or not in its original condition, a 30% restocking fee may apply. Direct exchanges are not offered. To exchange an item, please purchase the replacement separately and return the original for a refund.

Learn more

We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

Learn more