Microsoft EYO-00001

Overview

The Microsoft EYO-00001 is a 13-inch Surface Pro 11 tablet that combines the portability of a tablet with the performance of a laptop. Powered by a Qualcomm Snapdragon X Elite processor, 16GB of RAM, and a 256GB solid state drive, it handles multitasking, creative work, and everyday computing with ease. The PixelSense touchscreen supports both touch and Surface Pen input, making it versatile for note-taking, drawing, and navigation.

Its magnesium casing offers durability while remaining lightweight, perfect for users who need a device that travels well. With Windows 11 preinstalled, you get access to modern productivity tools and Microsoft 365 apps right away. The battery life supports long hours of use, so you can stay productive throughout your day without frequent recharging.

Key features

• PixelSense touchscreen that supports Surface Pen for precise input and creative tasks
• Qualcomm Snapdragon X Elite processor combined with 16GB RAM for smooth multitasking and responsive performance
• 256GB SSD storage providing fast access to files and applications
• Magnesium casing designed to be both sturdy and lightweight for easy portability
• Detachable Surface Pro keyboard compatibility allowing seamless transition between tablet and laptop modes
• Battery optimized for all-day use, supporting extended productivity away from power outlets
• Preloaded with Windows 11, featuring Snap Layouts and integrated Microsoft 365 apps for enhanced workflow

Key specs

• Display: 13-inch PixelSense touchscreen
• Processor: Qualcomm Snapdragon X Elite
• Memory: 16GB RAM
• Storage: 256GB solid state drive (SSD)
• Operating system: Windows 11
• Build: Magnesium casing

Designed for versatile productivity

This Surface Pro 11 model fits well in environments where flexibility and mobility are essential. It suits students, professionals, and creatives who need a device that adapts to different tasks, whether typing reports, sketching ideas, or streaming media. The combination of a powerful processor and ample memory ensures it keeps up with demanding applications and multitasking needs.

Its lightweight design and long battery life make it a strong choice for those who work across multiple locations or travel frequently, while the detachable keyboard adds convenience for typing-intensive tasks without sacrificing tablet portability.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, with tags, manuals, accessories, and original, unaltered packaging. Any item kept will be deducted from the refund. Start a return by sending us an email. Items sent back without approval may be refused or returned to the sender.

Some items are not returnable: opened TVs/combos/monitors 37″+, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method; allow 5–7 business days for the credit to post. Shipping, handling, customs duties, and import taxes are nonrefundable. If an item is used, incomplete, or not in original condition, a 30% restocking fee may apply. Direct exchanges are not offered; purchase the replacement and return the original for a refund.

We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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