Jabra 14401-21

Overview

The Jabra 14401-21 is a stereo replacement headset designed specifically for the Evolve 30 II series, restoring the original headset’s clear call quality and comfort. It features an on-ear design with soft cushions and an adjustable headband, making it suitable for long hours of use in office or remote work environments. The headset connects via a 3.5 mm wired plug, ensuring easy setup and compatibility with computers, desk phones, and mobile devices without the need for drivers.

Key features

• Stereo audio delivers clear voice communication and balanced media sound for professional calls and multimedia use
• On-ear cushions provide comfort during extended wear, reducing ear fatigue throughout the workday
• Adjustable headband allows quick and secure fitting for different users, enhancing comfort and stability
• 3.5 mm wired connection offers plug-and-play convenience with a wide range of devices, including PCs, desk phones, and mobile phones
• Authentic Jabra replacement ensures full compatibility and consistent audio performance with the Evolve 30 II headset series

Key specs

• Connection type: 3.5 mm wired plug
• Compatibility: Jabra Evolve 30 II series
• Audio type: Stereo
• Design: On-ear with soft cushions
• Adjustability: Headband with quick fit adjustment

Connectivity and compatibility

This replacement headset uses a standard 3.5 mm wired connection, making it compatible with a broad range of devices commonly used in professional settings. It works seamlessly with computers, desk phones, and mobile devices, providing a reliable audio connection without requiring additional software or drivers. This makes it a practical choice for contact center agents, remote workers, and office staff who need dependable sound quality across multiple platforms.

Ideal uses and environments

The Jabra 14401-21 fits well in busy office environments, home workspaces, and call centers where clear communication and comfort are essential. Its design supports long periods of use, making it suitable for professionals who spend many hours on calls or video conferences. By replacing worn or damaged ear cups with this authentic part, users can maintain consistent audio quality and comfort without replacing the entire headset.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, and include all tags, manuals, accessories, and original, unaltered packaging. To start a return, please email us for approval. Items sent back without approval may be refused or returned to the sender. If any item is kept, its value will be deducted from the refund.

Non-returnable items include opened TVs, combos, or monitors 37″ or larger, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method. Please allow 5–7 business days for the credit to post. Shipping and handling are nonrefundable. If an item is used, incomplete, or not in its original condition, a 30% restocking fee may apply. Direct exchanges are not offered. To exchange an item, please purchase the replacement separately and return the original for a refund.

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We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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