Microsoft ZDW-00019
Surface Pro 10 13" Multi-Touch Business Tablet Intel Core Ultra 7 165U, 16GB RAM, 512GB SSD (Black, Wi-Fi Only)
Microsoft Surface Pro 10 13" Multi-Touch Business Tablet Intel Core Ultra 7 165U, 16GB RAM, 512GB SSD (Black, Wi-Fi Only) is backordered and will ship as soon as it is back in stock.
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Highlights:
Highlights:
Every order includes:
Every order includes:
- Fast and secure shipping
- Free 30-days returns
- Manufacturer warranty
- Lifetime customer support
Description
Description
Overview
The Microsoft ZDW-00019 is a Surface Pro 10 that combines the portability of a tablet with the power of a laptop in a single device. Featuring a 13-inch PixelSense Flow touchscreen with a resolution of 2880 x 1920 pixels and a refresh rate up to 120 Hz, it delivers sharp visuals and smooth motion for a variety of tasks. Powered by an Intel Core Ultra 7 165U twelve-core processor, 16 GB of LPDDR5x memory, and a 512 GB removable SSD, this tablet handles multitasking and demanding applications with ease while running Windows 11 Pro.
Key features
- High-refresh-rate touchscreen that enhances responsiveness and clarity for both work and entertainment
- Powerful twelve-core processor with integrated AI acceleration to improve productivity and assist with tasks like drafting and video framing
- Fast and reliable wireless connectivity through Wi-Fi 6E and Bluetooth 5.3 for seamless pairing and network access
- Two versatile Thunderbolt 4 ports that enable rapid data transfer, charging, and connection to external 4K displays
- Professional-grade cameras and studio microphones with AI noise reduction for clear video calls and secure Windows Hello sign-in
- Long-lasting battery life of up to 19 hours with fast charging support to keep you productive throughout the day
- Lightweight magnesium chassis with an adjustable kickstand that opens to 165 degrees, supporting multiple usage modes including typing and drawing
- Pre-installed Windows 11 Pro offering enterprise-level security and productivity tools
Key specs
- Display: 13-inch PixelSense Flow touchscreen, 2880 x 1920 resolution, up to 120 Hz refresh rate
- Processor: Intel Core Ultra 7 165U twelve-core
- Memory: 16 GB LPDDR5x
- Storage: 512 GB removable SSD
- Wireless: Wi-Fi 6E, Bluetooth 5.3
- Ports: Two Thunderbolt 4
- Cameras: 10.5 MP rear with autofocus, 1080p front with Windows Hello support
- Battery life: Up to 19 hours with fast charging
- Operating system: Windows 11 Pro
- Chassis: Magnesium with integrated kickstand opening to 165 degrees
Connectivity and compatibility
This Surface Pro 10 model offers modern wireless standards including Wi-Fi 6E for faster and more stable internet connections, ideal for busy networks and remote work. Bluetooth 5.3 ensures quick and reliable pairing with peripherals such as headsets, keyboards, and mice. The two Thunderbolt 4 ports provide flexible options for connecting external monitors, docking stations, and fast data transfer devices, making it easy to expand your workspace or connect to professional-grade accessories.
Performance and reliability
The combination of the Intel Core Ultra 7 165U processor and 16 GB of LPDDR5x memory delivers smooth performance across multitasking, creative applications, and business software. The removable 512 GB SSD offers ample storage with the convenience of easy upgrades or replacements. Built-in AI acceleration enhances productivity by assisting with tasks like summarizing documents and optimizing video calls. The magnesium chassis provides durability while keeping the device light enough for all-day portability.
Ideal uses and environments
This device suits professionals who need a flexible and powerful tool for both office and mobile work. Consultants moving between client sites, educators blending classroom and online teaching, and creative users sketching or presenting ideas will find the Surface Pro 10 adapts well to their workflows. Its long battery life and fast wireless connectivity support productivity during travel, remote meetings, and extended work sessions without frequent recharging or connectivity issues.
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Shipping and delivery
Shipping and delivery
Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.
Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.
Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.
Returns and refunds
Returns and refunds
Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, with tags, manuals, accessories, and original, unaltered packaging. Any item kept will be deducted from the refund. Start a return by sending us an email. Items sent back without approval may be refused or returned to the sender.
Some items are not returnable: opened TVs/combos/monitors 37″+, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.
After inspection, refunds are issued to the original payment method; allow 5–7 business days for the credit to post. Shipping, handling, customs duties, and import taxes are nonrefundable. If an item is used, incomplete, or not in original condition, a 30% restocking fee may apply. Direct exchanges are not offered; purchase the replacement and return the original for a refund.
Product warranty
Product warranty
We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.
If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.
Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.



