Black Box EMD2002PE-DP-T

Overview

The Black Box EMD2002PE-DP-T is a KVM-over-IP transmitter designed to extend the reach of your computer systems by sending video, USB, and audio signals over a standard TCP/IP network. It supports dual DisplayPort monitors at Full HD 1920 × 1080 resolution, ensuring pixel-perfect video quality with accurate color and fine detail. This transmitter is ideal for environments like control rooms, broadcast suites, and medical imaging labs where users need to operate computers remotely without sacrificing responsiveness or clarity.

Key features

• Delivers dual-monitor DisplayPort video at Full HD resolution for detailed and accurate visuals.
• Supports transparent USB 2.0 and HID devices, allowing seamless use of keyboards, mice, drawing tablets, and specialized controllers.
• Integrated analog audio transmission keeps voice prompts and system sounds synchronized with on-screen activity.
• Dual independent network ports provide automatic failover to maintain continuous operation and session stability.
• Configurable via the Boxilla central management platform or directly through the receiver’s on-screen display for flexible control.
• Scales easily to support up to thirty-two endpoints, enabling expansion from single desks to large facility-wide KVM matrices.
• Secures data transmission with SSL encryption, protecting sensitive information across networks spanning multiple locations.
• Compatible with existing Black Box KVM systems, facilitating integration into current setups.

Key specs

• Video resolution: Full HD 1920 × 1080 pixels
• Video interface: Dual DisplayPort outputs
• USB support: USB 2.0 and HID devices
• Audio: Analog audio transmission
• Network ports: Two independent Ethernet ports for redundancy
• Encryption: Secure Sockets Layer (SSL) for data protection
• Scalability: Supports up to 32 endpoints in a matrix configuration

Connectivity and compatibility

This transmitter connects to computers via DisplayPort and USB interfaces, supporting a wide range of peripherals including standard input devices and specialized USB controllers. The dual network ports ensure reliable connectivity by automatically switching to a backup link if the primary connection fails. It integrates smoothly with the Boxilla management platform, allowing centralized control and monitoring of multiple devices, and works seamlessly with other Black Box KVM components for a cohesive system.

Ideal uses and environments

The EMD2002PE-DP-T fits well in professional settings where remote access to high-quality video and responsive control is critical. It is a strong choice for control rooms managing surveillance or industrial processes, broadcast suites handling live feeds, and medical imaging labs requiring precise image review. Its dual-monitor support and secure, redundant network connections make it suitable for users who demand uninterrupted operation and detailed visual information from a distance.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, and include all tags, manuals, accessories, and original, unaltered packaging. To start a return, please email us for approval. Items sent back without approval may be refused or returned to the sender. If any item is kept, its value will be deducted from the refund.

Non-returnable items include opened TVs, combos, or monitors 37″ or larger, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method. Please allow 5–7 business days for the credit to post. Shipping and handling are nonrefundable. If an item is used, incomplete, or not in its original condition, a 30% restocking fee may apply. Direct exchanges are not offered. To exchange an item, please purchase the replacement separately and return the original for a refund.

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We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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