Cisco CP-8851-3PCC-K9=

Overview

The Cisco CP-8851-3PCC-K9= is a VoIP desk phone designed for professionals who require clear audio and reliable performance in their daily communications. It features wideband audio that enhances voice clarity, reducing listener fatigue during extended calls. With five programmable line keys and an ergonomic design, this phone fits well in executive offices, open workspaces, and reception areas where efficient call management is essential.

Key features

• Five programmable line keys allow users to manage multiple calls or shared lines smoothly, improving multitasking during busy workdays.
• Wideband audio technology delivers natural and crisp voice quality, making conversations easier to understand and less tiring.
• Cisco Intelligent Proximity enables seamless pairing with smartphones, allowing calls to transfer effortlessly between mobile devices and the desk phone.
• Built-in USB port provides convenient charging for smartphones or powers compatible accessories, reducing desk clutter and freeing up outlets.
• Secure and encrypted signaling and media protect sensitive conversations, ensuring privacy in professional environments.
• Supports a range of protocols including SIP, RTP, SRTP, RTCP, and SDP, ensuring compatibility with Cisco and many third-party call control platforms.
• Ergonomic layout and charcoal finish create a professional appearance while enhancing user comfort during long periods of use.

Key specs

• Type: VoIP desk phone
• Line keys: 5 programmable
• Audio: Wideband voice support
• Connectivity: USB port for charging and accessories
• Protocols supported: SIP, RTP, SRTP, RTCP, SDP
• Security: Encrypted signaling and media
• Finish: Charcoal

Connectivity and compatibility

This phone integrates smoothly into various network environments thanks to its support for standard VoIP protocols. The USB port not only charges mobile devices but also supports compatible accessories, enhancing flexibility at the workstation. Cisco Intelligent Proximity simplifies mobile integration, making it easy to switch calls between devices without interrupting workflow.

Ideal uses and environments

The Cisco CP-8851-3PCC-K9= is well suited to professional settings where clear communication and efficient call handling are priorities. It works effectively in executive offices, small conference rooms, and busy reception areas. Remote workers who need a dependable and feature-rich phone for daily calls will also find this model a strong choice.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, and include all tags, manuals, accessories, and original, unaltered packaging. To start a return, please email us for approval. Items sent back without approval may be refused or returned to the sender. If any item is kept, its value will be deducted from the refund.

Non-returnable items include opened TVs, combos, or monitors 37″ or larger, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method. Please allow 5–7 business days for the credit to post. Shipping and handling are nonrefundable. If an item is used, incomplete, or not in its original condition, a 30% restocking fee may apply. Direct exchanges are not offered. To exchange an item, please purchase the replacement separately and return the original for a refund.

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We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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