Lenovo 12QL0002US

Overview

The Lenovo 12QL0002US is a ThinkSmart Core and IP Controller kit designed to streamline Zoom Rooms video conferencing. It combines a compact mini PC powered by an Intel Core i5 processor with 8 GB of memory and a 256 GB solid-state drive, ensuring fast startup and smooth video performance. The included 10.1-inch touchscreen controller offers intuitive meeting management, making it easy to start calls, mute audio, and share content without needing a laptop.

This kit supports both wired Ethernet and Wi-Fi 6 for flexible network integration, while Bluetooth 5.1 allows quick connection to wireless peripherals. Its compact design fits discreetly in various meeting spaces, from huddle rooms to executive offices, providing a reliable and efficient video collaboration solution.

Key features

• Intel Core i5 processor delivers consistent and responsive video conferencing performance
• 8 GB memory and 256 GB SSD enable fast system startup and quick access to shared content
• 10.1-inch touchscreen with an anti-fingerprint coating simplifies meeting control and stays clean during heavy use
• Preloaded Zoom Rooms software reduces setup time and ensures a ready-to-use video conferencing environment
• Supports wired Ethernet and Wi-Fi 6 to fit into existing network infrastructures seamlessly
• Bluetooth 5.1 allows easy pairing with wireless accessories like headsets and keyboards
• Multiple USB and HDMI ports provide flexible connections for cameras, microphones, and external displays
• Compact form factor keeps meeting spaces organized by fitting behind displays or under desks
• Three years of Lenovo Premier Support offers direct access to specialists for quick issue resolution
• Runs Windows 10 IoT Enterprise 64-bit for a secure and stable platform tailored to business needs

Key specs

• Processor: Intel Core i5
• Memory: 8 GB
• Storage: 256 GB solid-state drive
• Controller display: 10.1-inch touchscreen with anti-fingerprint coating
• Operating system: Windows 10 IoT Enterprise 64-bit
• Wireless connectivity: Wi-Fi 6, Bluetooth 5.1
• Wired connectivity: Ethernet
• Ports: USB, HDMI, USB-C
• Support: Three years Lenovo Premier Support

Connectivity and compatibility

This kit offers versatile connectivity options to integrate smoothly into various meeting room setups. Wired Ethernet ensures stable network connections, while Wi-Fi 6 provides fast wireless access for environments where cabling is limited. Bluetooth 5.1 supports quick pairing with wireless peripherals, enhancing flexibility.

• Ethernet port for reliable wired network access
• Wi-Fi 6 for high-speed wireless connectivity
• Bluetooth 5.1 for connecting wireless accessories
• USB and USB-C ports for cameras, microphones, and other peripherals
• HDMI port to connect external displays or projectors

Ideal uses and environments

This ThinkSmart Core and IP Controller kit is well suited to a range of professional settings that require dependable video conferencing. It fits neatly into huddle spaces, mid-size conference rooms, classrooms, and executive offices. Teams managing hybrid work schedules will find it especially useful for quickly launching meetings with minimal setup.

The system’s quiet operation and compact design help maintain a professional atmosphere, while the touchscreen controller simplifies meeting management for users of all technical levels. It is a strong choice for organizations seeking a straightforward, reliable Zoom Rooms solution that integrates easily with existing infrastructure.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, and include all tags, manuals, accessories, and original, unaltered packaging. To start a return, please email us for approval. Items sent back without approval may be refused or returned to the sender. If any item is kept, its value will be deducted from the refund.

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After inspection, refunds are issued to the original payment method. Please allow 5–7 business days for the credit to post. Shipping and handling are nonrefundable. If an item is used, incomplete, or not in its original condition, a 30% restocking fee may apply. Direct exchanges are not offered. To exchange an item, please purchase the replacement separately and return the original for a refund.

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We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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