Elo E396119

Overview

The Elo E396119 is a 19.5-inch touchscreen monitor from the M-Series 2002L line designed to provide a tablet-style interactive experience with a Full HD 1920 × 1080 resolution. Its projected capacitive technology supports up to ten simultaneous touches, making it ideal for environments where quick and intuitive interaction is essential, such as retail counters, self-service kiosks, and office workspaces. The monitor features an anti-glare, edge-to-edge glass surface and a wide 178-degree viewing angle to ensure clear visibility from various positions.

Key features

• Projected capacitive touchscreen that supports multi-touch gestures like swipe, pinch, and tap for smooth and responsive interaction.
• Edge-to-edge glass with an anti-glare coating reduces reflections and enhances visibility in bright environments.
• Wide viewing angle of 178 degrees maintains consistent color and contrast even when viewed from the side.
• Hardened glass surface designed to withstand scratches and daily public use, ensuring durability in busy settings.
• Energy-efficient LED backlighting helps lower power consumption while maintaining bright and clear images.
• Built-in 2 watt speakers provide basic audio output for alerts, prompts, or background music without needing external speakers.
• Flexible mounting options with a removable stand that tilts for comfortable desktop use or detaches for VESA 100 × 100 mm mounting on walls, poles, or arms.
• Includes HDMI, VGA, and USB cables for easy connection to both modern and legacy systems, enabling quick setup and integration.

Key specs

• Display size: 19.5 inches
• Resolution: Full HD 1920 × 1080 pixels
• Touch technology: Projected capacitive with 10 simultaneous touch points
• Viewing angle: 178 degrees horizontal and vertical
• Audio: Integrated 2 watt speakers
• Video inputs: HDMI and VGA
• Touch interface: USB
• Mounting: 100 × 100 mm VESA standard
• Backlight: LED

Connectivity and compatibility

This monitor offers versatile connectivity options to fit a wide range of setups. HDMI and VGA inputs allow connection to both current and older video sources, while the USB interface handles touch data transmission. This combination ensures compatibility with many PCs, point-of-sale systems, and embedded devices commonly used in retail and office environments.

• HDMI input for high-definition video from modern devices
• VGA input for legacy video sources
• USB connection for reliable touch data communication
• Included cables for HDMI, VGA, and USB simplify installation and reduce the need for additional accessories

Installation and setup

The Elo E396119 is designed for straightforward installation and flexible placement. Its removable stand allows users to adjust the tilt angle for ergonomic desktop use or remove it entirely to mount the monitor using the standard 100 × 100 mm VESA pattern. This flexibility makes it suitable for various environments, from countertop kiosks to wall-mounted digital signage.

Ideal uses and environments

This touchscreen monitor fits well in retail settings where customers interact with menus or catalogs, self-service stations requiring intuitive navigation, and office workspaces that benefit from touch-enabled applications. Its durable design and anti-glare screen make it a strong choice for public-facing installations that demand both reliability and clear visibility throughout the day.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, and include all tags, manuals, accessories, and original, unaltered packaging. To start a return, please email us for approval. Items sent back without approval may be refused or returned to the sender. If any item is kept, its value will be deducted from the refund.

Non-returnable items include opened TVs, combos, or monitors 37″ or larger, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method. Please allow 5–7 business days for the credit to post. Shipping and handling are nonrefundable. If an item is used, incomplete, or not in its original condition, a 30% restocking fee may apply. Direct exchanges are not offered. To exchange an item, please purchase the replacement separately and return the original for a refund.

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We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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