APC SURTRK

Overview

The APC SURTRK is a 19 inch rack rail conversion kit designed to securely mount Smart-UPS RT units in standard rack environments. It enables you to convert compatible UPS devices from tower to rack form factor, streamlining your setup in data centers, network closets, or labs. The rails measure 20.7 inches wide and 3.5 inches deep, providing a stable platform while remaining easy to handle during installation.

Key features

• Complete kit including rails, brackets, and screws to ensure a straightforward installation without needing extra parts
• Gray finish that integrates seamlessly with most professional server racks and enclosures
• Lightweight design at just over 6 pounds, allowing one technician to install the kit comfortably
• Secure mounting solution that stabilizes Smart-UPS RT 1000 and 2000 models for reliable backup power integration
• Helps create a cleaner rack layout and improves access for maintenance and monitoring

Key specs

• Rail width: 20.7 inches
• Rail depth: 3.5 inches
• Total kit weight: 6.04 pounds
• Compatible UPS models: APC Smart-UPS RT 1000 and 2000
• Finish: gray

Installation and setup

The kit includes all necessary hardware to mount your Smart-UPS RT unit securely in a 19 inch rack, eliminating the need to source additional brackets or screws. Its manageable size and weight make it possible for a single technician to complete the installation efficiently, reducing downtime and simplifying rack organization.

Ideal uses and environments

This rack rail conversion kit is well suited for IT professionals and facilities managers who need to integrate APC Smart-UPS RT units into existing rack infrastructure. It fits naturally in data centers, network closets, and laboratory racks where space optimization and equipment accessibility are priorities. By converting tower UPS units to rack-mounted form, it supports cleaner cable management and easier maintenance workflows.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, and include all tags, manuals, accessories, and original, unaltered packaging. To start a return, please email us for approval. Items sent back without approval may be refused or returned to the sender. If any item is kept, its value will be deducted from the refund.

Non-returnable items include opened TVs, combos, or monitors 37″ or larger, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method. Please allow 5–7 business days for the credit to post. Shipping and handling are nonrefundable. If an item is used, incomplete, or not in its original condition, a 30% restocking fee may apply. Direct exchanges are not offered. To exchange an item, please purchase the replacement separately and return the original for a refund.

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We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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