Microsoft QHB-00001

Overview

The Microsoft QHB-00001 is a Surface Pro 9 tablet PC that combines the flexibility of a touch-enabled tablet with the capability of a lightweight laptop. Powered by a 12th Gen Intel Core i5-1245U processor and equipped with 8 GB of LPDDR5 memory alongside a 512 GB solid-state drive, it delivers fast start-ups and smooth multitasking. The 13-inch PixelSense display offers a sharp 2880 × 1920 resolution with a 120 Hz refresh rate, making it ideal for both productivity and creative tasks.

Key features

• Touchscreen display with 10-point multi-touch support and high resolution for precise navigation and detailed visuals
• High refresh rate of up to 120 Hz ensures smooth scrolling and responsive inking, enhancing note-taking and drawing experiences
• Two Thunderbolt 4 USB-C ports provide versatile connectivity options for fast data transfer, external monitors, and docking stations
• Wi-Fi 6E and Bluetooth 5.1 deliver reliable and fast wireless connections suitable for remote work and on-the-go productivity
• Built-in adjustable kickstand allows seamless switching between typing, presenting, and hands-free viewing modes
• Dual cameras include a front 1080p sensor for clear video calls and a rear 4K camera for high-quality content capture

Key specs

• Processor: 12th Gen Intel Core i5-1245U, up to 4.4 GHz
• Memory: 8 GB LPDDR5 RAM
• Storage: 512 GB NVMe solid-state drive
• Display: 13-inch PixelSense touchscreen, 2880 × 1920 resolution
• Refresh rate: up to 120 Hz
• Wireless: Wi-Fi 6E, Bluetooth 5.1
• Ports: Two Thunderbolt 4 USB-C
• Front camera: 1080p video
• Rear camera: 4K video recording

Connectivity and compatibility

This Surface Pro 9 model supports modern connectivity standards that keep you linked to your devices and networks without hassle. The two Thunderbolt 4 USB-C ports enable connection to high-speed peripherals, external displays, and docking stations, expanding your workspace efficiently. Wireless connections are handled by Wi-Fi 6E for faster internet speeds and Bluetooth 5.1 for stable device pairing, making it suitable for a variety of environments from home offices to cafes.

Performance and reliability

The combination of a 12th Gen Intel Core i5 processor and 8 GB of LPDDR5 memory ensures responsive performance whether you are editing documents, streaming content, or running multiple applications simultaneously. The 512 GB NVMe SSD provides quick access to files and reduces load times, while the durable build and adjustable kickstand add to the device’s versatility and dependability for daily use.

Ideal uses and environments

This tablet PC fits well in scenarios where portability meets performance. It is a strong choice for professionals who travel frequently and need a device that adapts to different work settings. Students will appreciate the touchscreen and pen support for note-taking and creative projects, while anyone seeking a compact device with desktop-grade capabilities will find it meets those needs without the bulk of a traditional laptop.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, and include all tags, manuals, accessories, and original, unaltered packaging. To start a return, please email us for approval. Items sent back without approval may be refused or returned to the sender. If any item is kept, its value will be deducted from the refund.

Non-returnable items include opened TVs, combos, or monitors 37″ or larger, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method. Please allow 5–7 business days for the credit to post. Shipping and handling are nonrefundable. If an item is used, incomplete, or not in its original condition, a 30% restocking fee may apply. Direct exchanges are not offered. To exchange an item, please purchase the replacement separately and return the original for a refund.

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We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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