APC AP9620

Overview

The APC AP9620 is a communications card designed to fit into the SmartSlot of compatible SMT, SMX, and SURTD Smart-UPS models. It enables administrators to monitor battery health, load levels, and event logs remotely by providing a direct serial or USB connection to the UPSLink protocol. This card is ideal for environments where reliable power management is essential but space is limited, such as network closets, branch offices, and laboratories.

Key features

• Provides both a DB-9 serial port and a USB 2.0 port, allowing flexible connectivity options for legacy and modern equipment.
• Includes an RS-232 configuration cable and printed manual to make installation and setup quick and straightforward without special tools.
• Compact and lightweight design fits neatly inside the UPS without disrupting airflow or rack alignment.
• Operates reliably across a wide temperature range from 32 to 113 degrees Fahrenheit and in high humidity environments up to 95 percent.
• Non-rack-mountable card installs directly into the UPS SmartSlot, simplifying integration into existing setups.
• Durable black finish and backed by a two-year limited warranty for long-term peace of mind.

Key specs

• Compatibility: SMT, SMX, and SURTD Smart-UPS models
• Connectivity ports: 1 DB-9 serial port, 1 USB 2.0 port
• Dimensions: 1.5 x 4.8 x 4.5 inches
• Weight: 0.18 lb
• Operating temperature: 32 to 113 degrees Fahrenheit
• Relative humidity: up to 95 percent
• Included accessories: RS-232 configuration cable, printed manual
• Warranty: two-year limited

Connectivity and compatibility

This card bridges communication between your UPS and management systems by supporting both serial and USB connections. The DB-9 serial port allows servers to send graceful shutdown commands, while the USB 2.0 port enables quick diagnostics from maintenance laptops. Its compatibility with the UPSLink protocol ensures seamless integration with supported Smart-UPS models, maintaining communication across different device generations.

Installation and setup

Installation is designed to be hassle-free. The card slides directly into the UPS SmartSlot without requiring additional mounting hardware. The included RS-232 configuration cable and printed manual guide you through setup, allowing you to have the system operational within minutes. Its compact size ensures it does not interfere with UPS airflow or rack alignment, preserving your equipment’s performance and organization.

Ideal uses and environments

The AP9620 is well suited for IT professionals managing power in constrained spaces such as network closets and branch offices. It supports environments where continuous power monitoring and control are critical, including laboratories and utility rooms with varying temperature and humidity. This card helps maintain uptime and protects connected equipment by enabling remote monitoring and control of UPS status.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, and include all tags, manuals, accessories, and original, unaltered packaging. To start a return, please email us for approval. Items sent back without approval may be refused or returned to the sender. If any item is kept, its value will be deducted from the refund.

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If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

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