QNAP TS-216G-US

Overview

The QNAP TS-216G-US is a two-bay NAS enclosure designed to provide homes and small offices with a reliable solution for storing, sharing, and protecting data. It supports two 3.5 inch or 2.5 inch SATA drives, allowing you to customize storage capacity and redundancy without relying on subscription cloud services. Powered by a 2.0 GHz ARM Cortex A55 quad-core processor and equipped with 4 GB of memory, it handles multiple file transfers and media streaming smoothly while accelerating AI tasks like facial and object recognition for efficient photo library management.

Key features

• Two drive bays with hot swap support for easy installation and maintenance of 3.5 inch or 2.5 inch SATA disks
• Dual Ethernet ports with 2.5 Gigabit and 1 Gigabit speeds offer flexible networking options for modern and legacy setups
• Neural processing unit accelerates AI-powered facial and object recognition, helping organize large photo collections
• Front USB 3.2 Gen 1 port with one-touch copy button enables quick backups from external drives or cameras
• Snapshot-based backup system protects against accidental deletion and ransomware by allowing quick recovery to previous states
• AES 256 hardware encryption secures data, ensuring it remains unreadable if drives are removed or stolen
• Compatible with QVR Elite software to transform the NAS into a compact surveillance server for small-scale monitoring
• Supports hybrid cloud synchronization and external USB backups to enhance data redundancy and accessibility

Key specs

• Processor: 2.0 GHz ARM Cortex A55 quad-core
• Memory: 4 GB onboard
• Drive bays: 2 (supports 3.5 inch and 2.5 inch SATA drives, hot swap capable)
• Network interfaces: 1 x 2.5 Gigabit Ethernet, 1 x 1 Gigabit Ethernet
• USB ports: 1 x USB 3.2 Gen 1 (front), 2 x USB 2.0 (rear)
• Operating system: QTS 5.1.3
• Encryption: AES 256 hardware encryption

Connectivity and compatibility

This NAS offers versatile connectivity options to fit various network environments. The combination of 2.5 Gigabit and 1 Gigabit Ethernet ports allows seamless integration with both newer high-speed networks and older infrastructure. Multiple USB ports provide convenient access for external storage devices, making data transfer and backup straightforward. The system supports hybrid cloud synchronization, enabling selective folder syncing with public cloud services for flexible data management.

Performance and reliability

The quad-core ARM processor paired with 4 GB of memory ensures smooth multitasking, whether you are transferring files, streaming media, or running AI-based applications. The built-in neural processing unit enhances performance for photo organization tasks, reducing manual effort. Snapshot technology combined with AES 256 encryption offers robust protection against data loss and unauthorized access, making this NAS a dependable choice for safeguarding important files.

Ideal uses and environments

The TS-216G-US fits well in home offices, small business setups, and creative workspaces where centralized data storage and secure sharing are essential. It is particularly useful for families managing large photo collections, freelancers handling project files, and small teams needing a shared file repository. Its surveillance capabilities also make it suitable for users looking to add basic security monitoring without investing in separate hardware.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, with tags, manuals, accessories, and original, unaltered packaging. Any item kept will be deducted from the refund. Start a return by sending us an email. Items sent back without approval may be refused or returned to the sender.

Some items are not returnable: opened TVs/combos/monitors 37″+, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method; allow 5–7 business days for the credit to post. Shipping, handling, customs duties, and import taxes are nonrefundable. If an item is used, incomplete, or not in original condition, a 30% restocking fee may apply. Direct exchanges are not offered; purchase the replacement and return the original for a refund.

We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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