Planar 998-3932-00

Overview

The Planar 998-3932-00 is a 50 inch touchscreen display designed to deliver sharp and true-to-life visuals with its native 3840 x 2160 4K Ultra HD resolution and LED backlighting. It produces 400 nits of brightness and a 5000:1 contrast ratio, ensuring clear images even in brightly lit environments. This display is well suited for commercial applications such as retail storefronts, corporate lobbies, and control rooms, where interactive engagement and reliable performance are essential.

Its fanless design supports continuous 24/7 operation without noise, making it ideal for settings that require silent operation like hospitals and casinos. The wide 178-degree viewing angle maintains consistent colors whether mounted in landscape or portrait orientation, accommodating various installation needs.

Key features

• Touchscreen interface that enables intuitive interaction for customers and staff in public or collaborative spaces
• Fanless architecture that reduces noise and potential points of failure for dependable, around-the-clock use
• Integrated 20 watt stereo speakers that provide clear audio without the need for external sound systems
• Multiple connectivity options including three HDMI inputs, VGA, USB Type-A, Type-B, Type-C, RS-232, RJ-45, and a microSD slot for versatile device compatibility and content management
• Supports both landscape and portrait mounting to fit different content layouts and installation environments
• Includes remote control, stylus, HDMI cable, and USB cable to facilitate quick and straightforward setup
• Certified to ENERGY STAR, FCC Class A, CE, RoHS, and EN 303 645 standards, ensuring energy efficiency, safety, and security compliance

Key specs

• Display size: 50 inches
• Resolution: 3840 x 2160 (4K UHD)
• Brightness: 400 nits
• Contrast ratio: 5000:1
• Refresh rate: 60 Hz
• Viewing angle: 178 degrees
• Speakers: 20 watt stereo
• Connectivity: 3x HDMI, VGA, USB Type-A, USB Type-B, USB Type-C, RS-232, RJ-45, microSD slot
• Mounting: 200 x 200 mm VESA pattern
• Certifications: ENERGY STAR, FCC Class A, CE, RoHS, EN 303 645

Connectivity and compatibility

This display offers a broad range of input options to accommodate both modern and legacy devices. The three HDMI ports allow connection to multiple media players or PCs simultaneously, while the VGA input supports older equipment still in use. USB Type-A, Type-B, and Type-C ports handle touch data and accessories, enhancing interactivity and peripheral support. RS-232 and RJ-45 ports enable remote management and network integration, and the microSD slot provides a convenient way to load local content without relying on network access.

Installation and setup

The Planar 998-3932-00 is designed for flexible installation with support for both landscape and portrait orientations, making it adaptable to various content and space requirements. The standard 200 x 200 mm VESA mounting pattern simplifies wall or kiosk mounting, while the included remote control, stylus, HDMI cable, and USB cable ensure you can get the display up and running quickly without needing additional accessories.

Ideal uses and environments

This touchscreen display fits well in environments that demand continuous operation and interactive content delivery. It is a strong choice for retail stores showcasing product catalogs, corporate lobbies providing visitor information, classrooms facilitating collaboration, and control rooms requiring reliable, silent operation. Its certifications and robust design also make it suitable for hospitals, transportation hubs, and casinos where safety, security, and uptime are critical.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, and include all tags, manuals, accessories, and original, unaltered packaging. To start a return, please email us for approval. Items sent back without approval may be refused or returned to the sender. If any item is kept, its value will be deducted from the refund.

Non-returnable items include opened TVs, combos, or monitors 37″ or larger, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method. Please allow 5–7 business days for the credit to post. Shipping and handling are nonrefundable. If an item is used, incomplete, or not in its original condition, a 30% restocking fee may apply. Direct exchanges are not offered. To exchange an item, please purchase the replacement separately and return the original for a refund.

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We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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