JBL JBLTOURONEM2BAM

Overview

The JBL JBLTOURONEM2BAM is a wireless over-ear headphone designed to deliver immersive sound and effective noise cancellation for users on the go. Equipped with 40 mm dynamic drivers, it produces rich and detailed audio suitable for music, podcasts, and calls. Its adaptive noise cancelling technology automatically adjusts to your environment, making it a strong choice for commuting, traveling, studying, or working in busy spaces.

Key features

• Adaptive noise cancelling that continuously monitors surroundings to reduce distractions without manual adjustments
• Ambient Aware mode allows outside sound in at the tap of a button, helping you stay aware of announcements or conversations
• Smart Talk feature pauses playback automatically when you start speaking, so you can respond without removing the headphones
• Four built-in microphones provide clear voice pickup for conference calls and voice assistant commands
• Bluetooth 5.3 ensures a stable wireless connection to phones, tablets, and laptops
• Fast pairing with Google Assistant and Alexa enables hands-free control and voice commands
• Personal sound customization through the JBL Headphones app lets you adjust sound profiles, button functions, and noise cancelling preferences
• USB-C fast charging restores a full battery in about two hours
• Includes a detachable audio cable for wired listening when wireless is not an option
• Protective padded carrying case and flight adapter included for travel convenience

Key specs

• Driver size: 40 mm dynamic drivers
• Battery life: up to 50 hours without noise cancelling, approximately 30 hours with Bluetooth and noise cancelling active
• Charging time: about 2 hours via USB-C
• Bluetooth version: 5.3
• Microphones: 4 built-in for voice pickup and calls

Connectivity and compatibility

The headphones connect wirelessly via Bluetooth 5.3, providing a reliable link to a wide range of devices including smartphones, tablets, and laptops. For situations where wireless is not available or preferred, the included detachable audio cable offers a straightforward wired connection. Compatibility with Google Assistant and Alexa allows for seamless voice control and hands-free operation, enhancing usability in various environments.

Ideal uses and environments

These headphones are well suited to users who need effective noise cancellation and clear audio in noisy environments such as public transport, busy offices, or cafes. The long battery life supports extended use during travel or long workdays, while the Smart Talk feature makes them practical for frequent calls and quick conversations. Their combination of comfort, sound quality, and adaptive noise control makes them a strong option for professionals, students, and commuters alike.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, with tags, manuals, accessories, and original, unaltered packaging. Any item kept will be deducted from the refund. Start a return by sending us an email. Items sent back without approval may be refused or returned to the sender.

Some items are not returnable: opened TVs/combos/monitors 37″+, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method; allow 5–7 business days for the credit to post. Shipping, handling, customs duties, and import taxes are nonrefundable. If an item is used, incomplete, or not in original condition, a 30% restocking fee may apply. Direct exchanges are not offered; purchase the replacement and return the original for a refund.

We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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