JBL JBLQTWSAIRBLKAM

Overview

The JBL JBLQTWSAIRBLKAM is a set of true wireless gaming earbuds designed to deliver immersive audio for gaming, music, calls, and everyday use. Featuring 6.8 millimeter dynamic drivers with JBL QuantumSURROUND technology, these earbuds provide spatial sound that helps you pinpoint in-game audio cues with precision. They offer up to eight hours of playback on a single charge, with an additional sixteen hours available from the compact charging case, making them suitable for extended sessions whether at your desk or on the go.

Key features

• Bluetooth 5.2 and 2.4 GHz USB-C dongle connectivity options ensure low latency for gaming and seamless switching to mobile devices without complicated setup.
• Four beamforming microphones focus on your voice to deliver clear communication during multiplayer games and online meetings.
• Smart Ambient mode blends outside sounds with your audio, allowing you to stay aware of your surroundings without removing the earbuds.
• IPX4 rating protects against sweat and light rain, so you can use them during workouts or in light weather conditions.
• Touch controls on both earbuds let you manage playback, calls, and voice assistants with customizable settings via the JBL Headphones App.
• Secure storage for the USB-C dongle inside the charging case keeps your low-latency connection ready whenever you need it.
• Three sizes of silicone eartips provide a comfortable and secure fit that helps block external noise and maintain consistent bass response.
• Compatibility with JBL QuantumENGINE software on Windows PCs offers advanced control over spatial sound and microphone settings for a tailored experience.

Key specs

• Driver size: 6.8 millimeters dynamic
• Connectivity: Bluetooth 5.2 and 2.4 GHz USB-C dongle
• Battery life: up to 8 hours per charge, plus 16 hours from charging case (24 hours total)
• Microphones: 4 beamforming microphones
• Water resistance: IPX4 rating
• Charging port: USB-C
• Included accessories: three pairs of silicone eartips, USB-C charging cable

Connectivity and compatibility

These earbuds offer versatile connection options to suit different devices and use cases. The Bluetooth 5.2 connection works well with smartphones, tablets, and other mobile devices, while the included USB-C dongle provides a dedicated low-latency link for PC and console gaming. This dual connectivity ensures you can switch between gaming and casual listening without hassle. The earbuds also support customization through the JBL Headphones App on mobile and JBL QuantumENGINE software on Windows, allowing you to fine-tune audio and microphone settings.

Ideal uses and environments

The JBL Quantum TWS Air earbuds are well suited for gamers who need precise spatial audio and clear voice communication during competitive play. They also fit comfortably into the routines of commuters and remote workers who want a single audio solution for calls, music, and gaming. Their IPX4 rating and secure fit make them reliable companions for workouts or outdoor use in light rain. Whether you’re at home, in a café, or traveling, these earbuds provide consistent performance and convenience.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, with tags, manuals, accessories, and original, unaltered packaging. Any item kept will be deducted from the refund. Start a return by sending us an email. Items sent back without approval may be refused or returned to the sender.

Some items are not returnable: opened TVs/combos/monitors 37″+, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method; allow 5–7 business days for the credit to post. Shipping, handling, customs duties, and import taxes are nonrefundable. If an item is used, incomplete, or not in original condition, a 30% restocking fee may apply. Direct exchanges are not offered; purchase the replacement and return the original for a refund.

We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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