Black Box AVS-CTRL8

Overview

The Black Box AVS-CTRL8 is a wall-mounted control panel designed to streamline the management of audiovisual and KVM systems. Featuring eight programmable buttons, it allows users to execute custom commands such as lowering projection screens, switching inputs, or powering down equipment racks. Its communication options include RS-232, RS-485, infrared, and relay outputs, providing versatile control over a wide range of devices. The panel fits into a standard single gang outlet box and includes adjustable backlight brightness for visibility in various lighting conditions.

Key features

• Eight user-programmable buttons that can trigger single actions or complex macros for efficient system control
• Multiple communication methods including RS-232, RS-485, infrared, and relay outputs to support diverse equipment
• Metal faceplate with a black finish designed to blend seamlessly into professional environments like conference rooms and classrooms
• Adjustable backlight brightness for each button to maintain visibility without distraction in low-light settings
• ID looping capability that allows up to 99 linked panels to coordinate control across multiple rooms while preserving individual panel functionality
• Replaceable button labels to ensure clear and current identification of each control function

Key specs

• Number of buttons: 8 programmable buttons
• Communication interfaces: RS-232, RS-485, infrared, relay outputs
• Mounting: Fits standard single gang outlet box
• Faceplate material and finish: Metal with black finish
• Backlight: Adjustable brightness for each button
• ID looping support: Up to 99 linked panels

Installation and setup

Installation is straightforward, with the panel designed to fit into a standard single gang outlet box. The metal faceplate provides durability and a professional appearance, while the adjustable backlight ensures the buttons remain visible in various lighting conditions. Replaceable button labels make it easy to update control functions as system needs evolve, simplifying ongoing management and user interaction.

Ideal uses and environments

This control panel is well suited to corporate boardrooms, university lecture halls, training rooms, and control centers where reliable and intuitive audiovisual system management is essential. It supports integrators with flexible programming options and offers end users a clean, organized interface that simplifies complex system operations. The ability to link multiple panels makes it a strong choice for multi-room setups requiring coordinated control.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, and include all tags, manuals, accessories, and original, unaltered packaging. To start a return, please email us for approval. Items sent back without approval may be refused or returned to the sender. If any item is kept, its value will be deducted from the refund.

Non-returnable items include opened TVs, combos, or monitors 37″ or larger, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method. Please allow 5–7 business days for the credit to post. Shipping and handling are nonrefundable. If an item is used, incomplete, or not in its original condition, a 30% restocking fee may apply. Direct exchanges are not offered. To exchange an item, please purchase the replacement separately and return the original for a refund.

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We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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