Jabra GSA2393-829-109

Overview

The Jabra GSA2393-829-109 is a professional USB headset designed for users who spend extended hours on calls and require a reliable, easy-to-use communication tool. It connects instantly to major softphones and unified communications platforms without complicated setup. Weighing just 1.73 ounces, its single-ear on-ear design offers comfort and awareness of your surroundings, making it suitable for call centers, home offices, and help desks.

Key features

• Plug-and-play USB connection ensures quick compatibility with leading unified communications applications.
• On-ear design covers one ear to maintain situational awareness while focusing on conversations.
• Noise-canceling boom microphone reduces background noise, delivering clear voice transmission to callers.
• In-line remote control allows easy adjustment of volume, muting, and call handling without interrupting workflow.
• Lightweight construction minimizes fatigue during long calls or work sessions.
• Certified for Unified Communications standards, ensuring seamless integration with business communication platforms.
• Includes the necessary headset cable for immediate use right out of the box.

Key specs

• Connection type: USB
• Weight: 1.73 ounces
• Microphone: Noise-canceling boom
• Design: On-ear, single ear coverage
• Compatibility: Major softphones and unified communications platforms

Connectivity and compatibility

This headset connects via USB, providing a straightforward plug-and-play experience with most popular unified communications software. It is recognized immediately by leading softphone applications, eliminating the need for additional drivers or configuration. This makes it a practical choice for environments where quick setup and reliable operation are essential.

Comfort and usability

The lightweight design and single-ear on-ear style ensure the headset remains comfortable during long periods of use without causing pressure or discomfort. This design also allows users to stay aware of their environment, which is important in busy office settings or home workspaces. The adjustable boom microphone can be positioned for optimal voice pickup, enhancing call clarity.

Ideal uses and environments

This headset is well suited to professionals in customer service, remote work, virtual teaching, and any role requiring frequent voice communication. Its noise-canceling microphone and in-line controls support productivity in noisy or shared spaces, while the lightweight build helps reduce fatigue during extended calls. It fits naturally into call centers, help desks, and home office setups where clear communication and comfort are priorities.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, with tags, manuals, accessories, and original, unaltered packaging. Any item kept will be deducted from the refund. Start a return by sending us an email. Items sent back without approval may be refused or returned to the sender.

Some items are not returnable: opened TVs/combos/monitors 37″+, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method; allow 5–7 business days for the credit to post. Shipping, handling, customs duties, and import taxes are nonrefundable. If an item is used, incomplete, or not in original condition, a 30% restocking fee may apply. Direct exchanges are not offered; purchase the replacement and return the original for a refund.

We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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