Jabra 9655-523-125

Overview

The Jabra 9655-523-125 is a wireless headset from the Engage 45 SE series designed to provide professionals with clear calls and the freedom to move around their workspace. It offers a reliable DECT connection with a range of up to 492 feet, allowing users to stay connected while walking to different areas such as printers or quiet corners. The headset features noise-reduction technology in the microphone to focus on your voice and reduce background distractions, while delivering wideband HD audio for clear and natural sound during calls. With up to 13 hours of talk time and a quick recharge time of about 90 minutes, it supports long workdays without interruption.

Key features

• Wireless range up to 492 feet enables flexible movement away from the desk without losing connection
• Noise-reduction microphone technology filters out background noise like chatter and keyboard clicks for clearer conversations
• Wideband HD audio delivers life-like sound quality that reduces listening fatigue during extended calls
• Up to 13 hours of battery life supports a full day of calls, with a fast recharge time of approximately 1.5 hours
• Convertible wearing styles include ear hook, headband, and eargel options to suit personal comfort and task requirements
• 256-bit encryption on the DECT link ensures secure and private conversations, meeting compliance needs in sensitive environments
• Seamless integration with Microsoft Teams, Zoom, and other leading unified communications platforms for easy setup and use

Key specs

• Wireless technology: DECT
• Wireless range: up to 492 feet (150 meters)
• Battery life: up to 13 hours talk time
• Recharge time: approximately 90 minutes
• Audio quality: wideband HD voice
• Security: 256-bit encryption on DECT link
• Wearing styles: ear hook, headband, eargel

Connectivity and compatibility

This headset is designed to work smoothly with popular unified communications platforms, including Microsoft Teams and Zoom, ensuring compatibility with most corporate communication systems. The DECT wireless connection provides a stable and secure link, allowing users to move freely without interruptions or signal drops.

Comfort and usability

The Engage 45 SE offers three interchangeable wearing styles to accommodate different preferences and work environments. Whether you prefer the stability of a headband, the low profile of an ear hook, or the lightweight feel of an eargel, switching between these options is quick and straightforward. This flexibility makes the headset suitable for various users and tasks throughout the day.

Ideal uses and environments

Well suited for open-plan offices, busy call centers, and home workspaces, this headset supports professionals who need to stay connected while moving around. Its noise-reduction capabilities and secure connection make it a strong choice for environments where clear communication and privacy are essential, such as finance, healthcare, and customer support.

What’s included

• Headset base
• Ear gels
• Ear hook
• Headband
• Power adapter

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, with tags, manuals, accessories, and original, unaltered packaging. Any item kept will be deducted from the refund. Start a return by sending us an email. Items sent back without approval may be refused or returned to the sender.

Some items are not returnable: opened TVs/combos/monitors 37″+, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method; allow 5–7 business days for the credit to post. Shipping, handling, customs duties, and import taxes are nonrefundable. If an item is used, incomplete, or not in original condition, a 30% restocking fee may apply. Direct exchanges are not offered; purchase the replacement and return the original for a refund.

We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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