Jabra 9653-415-125

Overview

The Jabra 9653-415-125 is a wireless mono headset designed for professionals who spend long hours on voice or video calls. It connects to your computer via a USB-A dongle using DECT technology, providing a stable wireless signal with roaming capability up to 150 meters from your desk. Weighing just 57 grams, this headset offers comfort for all-day wear while keeping one ear free to stay aware of your surroundings. Its noise-canceling microphone ensures your voice comes through clearly by reducing background noise, making it ideal for busy office environments or remote work setups.

Key features

• DECT wireless connection through a USB-A dongle that supports roaming up to 150 meters, allowing freedom of movement without losing call quality
• Mono design with a lightweight headband that keeps one ear open to hear colleagues or ambient sounds
• Noise-canceling microphone with unidirectional pickup to minimize office chatter, keyboard noise, and other distractions for clearer communication
• Up to 13 hours of continuous talk time on a single charge, supporting extended workdays without interruption
• Fast recharge in about 1.5 hours via USB-C power delivered through the included charging stand
• Fully wireless setup with no audio cables, enhancing mobility and reducing desk clutter
• On-ear controls for answering calls, muting, and adjusting volume, enabling quick and easy call management without reaching for your computer
• Certified for leading Unified Communications platforms, ensuring seamless integration with popular business communication tools
• Compatible with Windows PCs and Cisco IP phones, making it versatile for various professional environments
• Includes a charging stand, USB-A dongle, travel pouch, and cable for convenient storage and portability

Key specs

• Wireless technology: DECT
• Roaming range: up to 150 meters
• Weight: 57 grams
• Talk time: up to 13 hours
• Recharge time: approximately 1.5 hours
• Charging interface: USB-C via charging stand
• Connectivity: USB-A dongle
• Microphone: noise-canceling, unidirectional
• Compatibility: Windows PCs, Cisco IP phones

Connectivity and compatibility

This headset connects wirelessly through a USB-A dongle that uses DECT technology, providing a reliable and interference-free link to your computer. It supports roaming up to 150 meters, which is ideal for moving around an office or home workspace without dropping calls. The device is certified for major Unified Communications platforms, ensuring smooth operation with popular software. Compatibility with Windows PCs and Cisco IP phones makes it a flexible choice for various professional setups.

Ideal uses and environments

The Jabra 9653-415-125 fits well in busy office environments, call centers, and remote workspaces where clear voice communication and mobility are essential. Its noise-canceling microphone and wireless range make it suitable for customer support teams, educators conducting online classes, and professionals who need to stay connected while moving around. The mono design helps users stay aware of their surroundings, which is beneficial in collaborative or shared workspaces.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

Learn more

Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, with tags, manuals, accessories, and original, unaltered packaging. Any item kept will be deducted from the refund. Start a return by sending us an email. Items sent back without approval may be refused or returned to the sender.

Some items are not returnable: opened TVs/combos/monitors 37″+, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method; allow 5–7 business days for the credit to post. Shipping, handling, customs duties, and import taxes are nonrefundable. If an item is used, incomplete, or not in original condition, a 30% restocking fee may apply. Direct exchanges are not offered; purchase the replacement and return the original for a refund.

We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

Learn more