Jabra 5099-610-189

Overview

The Jabra 5099-610-189 is a stereo headset designed for professionals who need reliable, clear audio during long calls. It connects via USB Type-C, making it compatible with most modern computers and softphones for quick setup. The headset features 28 millimeter speakers that cover a wide frequency range from 20 Hz to 20 kHz, ensuring voices sound natural and easy to understand. Its three-microphone boom arm uses smart noise filtering to reduce background noise, so your callers hear you clearly even in busy environments.

Key features

• USB Type-C connection that works instantly with most computers and softphones, allowing fast and hassle-free setup
• Stereo speakers delivering clear and full audio across a broad frequency range for natural voice reproduction
• Three-microphone system with noise filtering to keep your voice sharp while minimizing background distractions
• Busylight on both earcups that signals to colleagues when you are on a call, helping reduce interruptions
• Safetone 2.0 technology that protects your hearing by smoothing sudden volume spikes and limiting long-term exposure
• Soft leatherette cushions and a balanced, lightweight frame designed to provide comfort during extended use
• 3.9-foot straight cable with a clothing clip to keep your workspace organized and prevent cable tugging
• Compatibility with Jabra Direct and Jabra Xpress software for easy firmware updates and device management across teams
• Included carrying pouch for convenient storage and travel protection

Key specs

• Connection type: USB Type-C
• Speaker size: 28 millimeters
• Frequency response: 20 Hz to 20 kHz
• Microphones: Three with noise filtering
• Cable length: 3.9 feet (straight cable)
• Busylight: Present on both earcups
• Comfort: Soft leatherette cushions, balanced lightweight frame

Connectivity and compatibility

This headset connects via USB Type-C, which ensures compatibility with most modern laptops and desktops without the need for adapters. It works seamlessly with leading softphones, allowing you to join calls quickly without complex setup. The included clothing clip helps maintain a tidy workspace by securing the cable during use.

Comfort and hearing protection

Designed for professionals who spend many hours on calls, the headset features soft leatherette cushions that gently hug the ears and a frame that balances weight evenly to reduce pressure. Safetone 2.0 technology monitors volume levels to prevent sudden spikes and limits overall exposure, helping protect your hearing during long sessions.

Ideal uses and environments

This headset is well suited to office workers, remote professionals, and anyone who frequently participates in online meetings or calls. Its noise-filtering microphones and busylight make it a strong choice for open office spaces, home offices, or busy environments where minimizing distractions is important. The included carrying pouch also makes it convenient for professionals who travel or move between workspaces.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, with tags, manuals, accessories, and original, unaltered packaging. Any item kept will be deducted from the refund. Start a return by sending us an email. Items sent back without approval may be refused or returned to the sender.

Some items are not returnable: opened TVs/combos/monitors 37″+, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method; allow 5–7 business days for the credit to post. Shipping, handling, customs duties, and import taxes are nonrefundable. If an item is used, incomplete, or not in original condition, a 30% restocking fee may apply. Direct exchanges are not offered; purchase the replacement and return the original for a refund.

We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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