Jabra 5099-299-2219

Overview

The Jabra 5099-299-2219 is a wired stereo headset designed to enhance communication for customer service teams, contact-center agents, and remote professionals. It connects via a single USB-A plug to desktops or laptops, enabling quick access to calls on platforms like Microsoft Teams and Zoom. Equipped with dual 20 mm drivers, it delivers clear stereo sound while maintaining comfort for extended use.

Key features

• Dual noise-cancelling microphones that focus on your voice and minimize background noise for clearer conversations in busy environments
• Closed-back ear cups that reduce external sounds, helping you stay focused during long shifts
• Lightweight frame and adjustable headband designed to distribute pressure evenly and fit a wide range of users comfortably
• Engage+ software integration offering real-time call analytics and microphone-position guidance to improve audio quality and productivity
• Durable construction with reinforced joints and a rugged cable built to withstand frequent plugging and unplugging
• On-ear design that reduces heat build-up, allowing comfortable wear through back-to-back calls

Key specs

• Connection type: USB-A wired
• Driver size: 20 mm stereo drivers
• Microphones: Dual noise-cancelling microphones
• Design: Closed-back, on-ear cups
• Compatibility: Works with Microsoft Teams, Zoom, and other unified communications platforms
• Durability: Reinforced joints and rugged cable for daily professional use

Connectivity and compatibility

This headset connects directly to PCs and laptops through a USB-A port, ensuring plug-and-play functionality without the need for additional adapters. It supports all major unified communications platforms, making it a versatile choice for various work environments.

Comfort and durability for professional use

The lightweight design and adjustable headband provide a comfortable fit for users throughout long workdays. Its closed-back ear cups help block distracting noises, while the rugged build ensures it can handle the demands of busy offices and frequent handling by multiple users.

Ideal uses and environments

Well suited for contact centers, help desks, and hybrid office setups, this headset supports clear communication even in noisy surroundings. It is a strong choice for professionals who spend many hours on calls and need reliable audio quality combined with all-day comfort.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

Learn more

Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, with tags, manuals, accessories, and original, unaltered packaging. Any item kept will be deducted from the refund. Start a return by sending us an email. Items sent back without approval may be refused or returned to the sender.

Some items are not returnable: opened TVs/combos/monitors 37″+, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method; allow 5–7 business days for the credit to post. Shipping, handling, customs duties, and import taxes are nonrefundable. If an item is used, incomplete, or not in original condition, a 30% restocking fee may apply. Direct exchanges are not offered; purchase the replacement and return the original for a refund.

We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

Learn more