Jabra 4993-823-189
EVOLVE 20 Microsoft Teams Mono Headset (Foam)
Jabra EVOLVE 20 Microsoft Teams Mono Headset (Foam) is backordered and will ship as soon as it is back in stock.
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Highlights:
Highlights:
Every order includes:
Every order includes:
- Fast and secure shipping
- Free 30-days returns
- Manufacturer warranty
- Lifetime customer support
Description
Description
Overview
The Jabra 4993-823-189 is a mono headset designed specifically for Microsoft Teams users who need reliable, clear communication throughout the day. It features a single-ear design that allows you to stay aware of your surroundings while focusing on calls. The headset includes a noise-canceling microphone to reduce background noise and an in-line control unit for easy volume adjustment, mute, and call management. Its USB-C connection ensures quick and straightforward setup without complicated installation.
Comfort is a priority with soft foam ear cushions and an adjustable headband that fits securely without feeling tight. Weighing just 3.7 ounces and equipped with a 2.15-meter cable, this headset offers flexibility and comfort for professionals who spend long hours on calls, whether working from home, in shared offices, or call centers.
Key features
- Single-ear design that keeps one ear open for environmental awareness during calls
- Noise-canceling microphone that filters out background noise for clear voice transmission
- In-line controls for quick access to volume, mute, and call management without interrupting workflow
- USB-C connection providing plug-and-play setup for hassle-free use
- Microsoft Teams certified to ensure seamless compatibility and optimized call experience
- Soft foam ear cushion designed for lasting comfort during extended wear
- Adjustable headband that offers a secure and personalized fit
- Lightweight design at 3.7 ounces to reduce fatigue during all-day use
- 2.15-meter cable length allowing flexible movement without disconnecting
Key specs
- Connection type: USB-C
- Design: Mono headset with single-ear coverage
- Microphone: Noise-canceling
- Weight: 3.7 ounces
- Cable length: 2.15 meters
- Compatibility: Microsoft Teams certified
Connectivity and compatibility
This headset connects via USB-C, making it compatible with modern laptops and desktops that support this interface. Its Microsoft Teams certification guarantees smooth integration with the Teams platform, ensuring call controls and audio quality meet the standards expected in professional environments. The plug-and-play nature means no additional drivers or software are needed, simplifying deployment across various setups.
Comfort and usability
The soft foam ear cushion provides a comfortable fit that reduces pressure on the ear during long calls. The adjustable headband allows users to customize the fit for different head sizes, ensuring the headset stays secure without causing discomfort. Its lightweight design minimizes fatigue, making it suitable for extended use in busy office environments or remote work settings.
Ideal uses and environments
This headset is well suited to professionals who rely on Microsoft Teams for communication, including remote workers, call center agents, and office employees. Its single-ear design helps maintain awareness of the surroundings, which is valuable in shared workspaces or home offices. The noise-canceling microphone ensures clear conversations even in noisy environments, supporting productivity and effective collaboration throughout the day.
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Shipping and delivery
Shipping and delivery
Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.
Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.
Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.
Returns and refunds
Returns and refunds
Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, with tags, manuals, accessories, and original, unaltered packaging. Any item kept will be deducted from the refund. Start a return by sending us an email. Items sent back without approval may be refused or returned to the sender.
Some items are not returnable: opened TVs/combos/monitors 37″+, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.
After inspection, refunds are issued to the original payment method; allow 5–7 business days for the credit to post. Shipping, handling, customs duties, and import taxes are nonrefundable. If an item is used, incomplete, or not in original condition, a 30% restocking fee may apply. Direct exchanges are not offered; purchase the replacement and return the original for a refund.
Product warranty
Product warranty
We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.
If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.
Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.




