Jabra 20797-999-989

Overview

The Jabra 20797-999-989 is a pair of true wireless earbuds designed specifically for professional calls and seamless communication in various work environments. Certified for Microsoft Teams, these earbuds come with a USB-A Bluetooth dongle that ensures a stable connection up to 65 feet from your computer. With up to 33 hours of battery life supported by a pocket charging case, they offer long-lasting use for remote workers, frequent travelers, and hybrid professionals.

Key features

• Certified for Microsoft Teams to provide smooth and reliable collaboration during calls and meetings.
• Six microphones, including two with bone conduction technology, isolate your voice from background noise for clear communication.
• Active Noise Cancellation minimizes distracting sounds, helping you focus in noisy environments.
• HearThrough mode allows ambient sound in when you need to stay aware of your surroundings without removing the earbuds.
• USB-A Bluetooth dongle offers a dependable wireless connection with a range of up to 65 feet from your computer.
• Bluetooth Multipoint automatically switches audio between two paired devices, such as a laptop and phone, without manual pairing.
• Quick charge feature delivers over an hour of playback from just five minutes of charging, ideal for busy schedules.
• IP57 rating protects against dust and water, making the earbuds suitable for workouts and outdoor use.
• Qi-certified wireless charging pad included for convenient cable-free recharging of the charging case.

Key specs

• Battery life: up to 33 hours with charging case
• Wireless range: up to 65 feet (20 meters) via USB-A Bluetooth dongle
• Microphones: six total, including two bone conduction microphones
• Noise cancellation: Active Noise Cancellation (ANC) and HearThrough mode
• Connectivity: USB-A Bluetooth dongle, Bluetooth Multipoint support
• Water and dust resistance: IP57 rating
• Charging: Qi-certified wireless charging pad included, plus quick charge capability

Connectivity and compatibility

The included USB-A Bluetooth dongle simplifies setup and ensures a stable wireless connection to your computer, maintaining signal strength up to 65 feet away. Bluetooth Multipoint allows effortless switching between two devices, such as a laptop and smartphone, so you can manage work and personal calls without interruption. These earbuds are optimized for Microsoft Teams, making them a reliable choice for professional communication.

Performance and reliability

With six microphones designed to capture your voice clearly even in noisy environments, these earbuds deliver professional-grade call quality. The combination of Active Noise Cancellation and HearThrough mode lets you control how much ambient sound you hear, helping you stay focused or aware as needed. The IP57 rating means the earbuds resist dust and water, so they hold up well during workouts or rainy commutes.

Ideal uses and environments

These earbuds are well suited to remote workers who need clear audio for video calls, frequent travelers who require reliable wireless connectivity on the go, and hybrid professionals balancing multiple devices. Their long battery life and quick charge feature support extended use throughout the day, while the wireless charging pad adds convenience for daily recharging without cables.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, with tags, manuals, accessories, and original, unaltered packaging. Any item kept will be deducted from the refund. Start a return by sending us an email. Items sent back without approval may be refused or returned to the sender.

Some items are not returnable: opened TVs/combos/monitors 37″+, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method; allow 5–7 business days for the credit to post. Shipping, handling, customs duties, and import taxes are nonrefundable. If an item is used, incomplete, or not in original condition, a 30% restocking fee may apply. Direct exchanges are not offered; purchase the replacement and return the original for a refund.

We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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