Jabra 180-09

Overview

The Jabra 180-09 is a headset switch that allows you to use a single Jabra Quick Disconnect (QD) headset with both your desk phone and softphone. Designed for office environments and call centers, it simplifies call management by eliminating the need to switch headsets or unplug devices when moving between different communication systems. Its compact size and straightforward setup help maintain a tidy workspace while supporting Unified Communications integration.

Key features

• Enables seamless switching between desk phones and softphones using one Jabra QD headset
• Compatible with any corded Jabra Quick Disconnect headset, preserving your existing equipment
• Supports Unified Communications, making it easier to integrate with modern phone systems
• USB and QD connections provide quick and hassle-free toggling between devices
• Compact design fits neatly on your desk without cluttering your workspace
• Simple setup process that requires minimal technical knowledge

Key specs

• Compatibility: Any corded Jabra Quick Disconnect headset
• Connections: USB and Jabra QD interface
• Intended use: Desk phone and softphone switching
• Form factor: Compact desktop switch

Connectivity and compatibility

This switch connects directly to your desk phone and computer via USB and Jabra QD ports, allowing you to manage calls from both devices without unplugging your headset. It works with a wide range of corded Jabra QD headsets, ensuring you can keep your preferred headset while upgrading your communication setup.

Ideal uses and environments

The Jabra Link 180-09 is well suited for office workers and call center agents who need to handle calls from both traditional desk phones and computer-based softphones. It supports teams transitioning to Unified Communications by providing a simple, efficient way to manage multiple call sources with one headset. This switch helps reduce desk clutter and improves workflow by streamlining call handling.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, with tags, manuals, accessories, and original, unaltered packaging. Any item kept will be deducted from the refund. Start a return by sending us an email. Items sent back without approval may be refused or returned to the sender.

Some items are not returnable: opened TVs/combos/monitors 37″+, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method; allow 5–7 business days for the credit to post. Shipping, handling, customs duties, and import taxes are nonrefundable. If an item is used, incomplete, or not in original condition, a 30% restocking fee may apply. Direct exchanges are not offered; purchase the replacement and return the original for a refund.

We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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