Jabra 14401-52

Overview

The Jabra 14401-52 is a replacement DECT wireless mono convertible headset designed for the Jabra Engage SE series, including models 45 SE, 55 SE, 65 SE, and 75 SE. It provides a reliable wireless connection with a range of up to 492 feet, allowing users to move freely around their workspace while maintaining clear communication. With up to 13 hours of talk time and a quick 1.5-hour recharge, this headset supports long workdays and busy call center environments.

Key features

• Wireless DECT technology ensures a stable and interference-free connection for uninterrupted calls.
• Mono convertible design includes both an earhook and an ear gel, offering flexible and comfortable wearing options.
• Boom microphone captures voice clearly while minimizing background noise for better call quality.
• Long battery life supports up to 13 hours of talk time, reducing the need for frequent charging.
• Fast charging capability restores full power in approximately 1.5 hours, keeping you productive.
• Certified for unified communications, ensuring seamless integration with various communication platforms.

Key specs

• Compatibility: Jabra Engage 45 SE, 55 SE, 65 SE, 75 SE
• Wireless technology: DECT
• Talk time: up to 13 hours
• Charging time: approximately 1.5 hours
• Wireless range: up to 492 feet
• Design: mono convertible with earhook and ear gel

Connectivity and compatibility

This headset is specifically designed to work with the Jabra Engage SE series, ensuring full compatibility and optimal performance. Its DECT wireless technology provides a secure and robust connection that supports unified communications platforms, making it suitable for professional environments that rely on consistent and clear voice communication.

Comfort and usability

The lightweight design and convertible wearing options make this headset comfortable for extended use. Whether you prefer an earhook or an ear gel, you can customize the fit to your preference. The boom microphone is positioned to capture your voice accurately, which helps maintain clear conversations even in noisy office settings.

Who this headset is for

This replacement headset is a strong choice for professionals and call center agents who use the Jabra Engage SE series and need a dependable wireless solution. It fits well in busy office environments or remote work setups where mobility, clear communication, and long battery life are essential for productivity throughout the day.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, with tags, manuals, accessories, and original, unaltered packaging. Any item kept will be deducted from the refund. Start a return by sending us an email. Items sent back without approval may be refused or returned to the sender.

Some items are not returnable: opened TVs/combos/monitors 37″+, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method; allow 5–7 business days for the credit to post. Shipping, handling, customs duties, and import taxes are nonrefundable. If an item is used, incomplete, or not in original condition, a 30% restocking fee may apply. Direct exchanges are not offered; purchase the replacement and return the original for a refund.

We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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