Jabra 14201-30

Overview

The Jabra 14201-30 is a three-foot headset adapter cable designed to connect your Jabra wireless headset to compatible USB desk phones, specifically Cisco 8900 and 9900 series models. It enables remote call control functions such as answering, ending calls, muting the microphone, and adjusting volume from up to 450 feet away, providing flexibility and uninterrupted communication in busy office environments.

Key features

• Allows remote call control up to 450 feet, so you can move freely without missing calls or losing control.
• Compatible with Cisco 8900 and 9900 series USB phones, ensuring seamless integration with popular office phone systems.
• USB 2.0 interface with RJ-9 and RJ-45 ports on the headset base for reliable and straightforward connectivity.
• Plug and play installation requires no additional software, making setup quick and hassle-free.
• Firmware update capability keeps the adapter compatible with future phone software enhancements.
• Supports clear and uninterrupted conversations, ideal for receptionists, contact-center agents, and open office workers who need to step away from their desks.
• Includes a one-year limited warranty for added confidence in product reliability.

Key specs

• Cable length: 3 feet
• Interface: USB 2.0
• Ports: RJ-9 and RJ-45 on headset base
• Remote control range: up to 450 feet
• Compatible phone models: Cisco 8900 and 9900 series USB phones
• Warranty: one year limited

Connectivity and compatibility

This adapter connects via USB 2.0 to your desk phone and provides RJ-9 and RJ-45 ports to link with the Jabra wireless headset base. It is specifically designed to work with Cisco 8900 and 9900 series USB phones, ensuring smooth communication and control without compatibility issues. The firmware update feature allows it to stay current with evolving phone software, protecting your investment over time.

Ideal uses and environments

The Jabra 14201-30 fits well in office settings where users need to stay connected while moving around, such as reception areas, contact centers, and open-plan offices. It is especially useful for professionals who frequently step away from their desks to retrieve documents or collaborate with colleagues, maintaining call control and audio clarity without interruption.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, with tags, manuals, accessories, and original, unaltered packaging. Any item kept will be deducted from the refund. Start a return by sending us an email. Items sent back without approval may be refused or returned to the sender.

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After inspection, refunds are issued to the original payment method; allow 5–7 business days for the credit to post. Shipping, handling, customs duties, and import taxes are nonrefundable. If an item is used, incomplete, or not in original condition, a 30% restocking fee may apply. Direct exchanges are not offered; purchase the replacement and return the original for a refund.

We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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