Lenovo 20UTZ5CU00

Overview

The Lenovo 20UTZ5CU00 is an all-in-one virtual reality headset designed to deliver immersive experiences without the need for external hardware like tethered computers or base stations. Featuring a 5.5-inch 4K display with a resolution of 3840 x 2160 and a 101-degree field of view, it provides sharp visuals and a wide perspective that enhances training, education, and virtual showroom applications. Its built-in speakers and microphone support spatial audio and voice interaction, making it a versatile tool for various professional environments.

Key features

• 4K display that delivers detailed graphics and sharp text for clear and engaging VR content
• Self-contained design eliminates the need for external cameras or base stations, simplifying setup and use
• 64GB internal storage with microSD expansion allows for ample space to store applications, 360-degree videos, and 3D models
• Wireless controller included for precise input when hand tracking is not ideal
• Wi-Fi 802.11b/g/n/ac connectivity supports fast wireless downloads and updates
• ThinkReality platform enables remote provisioning, content deployment, and firmware management across multiple devices
• Lightweight design at approximately 475 grams supports comfortable wear during extended sessions
• Face plate designed for easy removal and cleaning, ensuring hygiene in shared environments
• Accommodates users who wear eyeglasses, enhancing comfort and usability
• Long-lasting battery supports sessions that extend beyond typical class periods or appointments

Key specs

• Display: 5.5-inch 4K panel (3840 x 2160 resolution)
• Field of view: 101 degrees
• Storage: 64GB internal, expandable via microSD card slot
• Connectivity: Wi-Fi 802.11b/g/n/ac
• Weight: Approximately 475 grams
• Audio: Built-in speakers and microphone
• Platform: Lenovo ThinkReality

Connectivity and compatibility

The headset supports Wi-Fi standards up to 802.11ac, ensuring reliable wireless connections for downloading content and receiving updates without cables. The included wireless controller provides an alternative input method to hand tracking, offering precise control in various VR applications. This combination makes the device suitable for environments where mobility and ease of setup are priorities.

Comfort and hygiene considerations

Designed with user comfort in mind, the headset’s weight of around 475 grams allows for extended use without discomfort. The face plate can be quickly removed for cleaning, which is essential in shared settings such as training labs, hospitals, or public demonstrations. Additionally, the headset accommodates users who wear eyeglasses, removing barriers to VR adoption in professional and educational contexts.

Ideal uses and environments

This VR headset fits well in training centers, field service onboarding, patient education, and virtual showroom environments where quick deployment and ease of management are critical. Its remote management capabilities through the ThinkReality platform make it a strong choice for organizations managing multiple units across different locations. The combination of high-resolution visuals, comfortable design, and wireless operation supports a wide range of professional VR applications.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

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Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, with tags, manuals, accessories, and original, unaltered packaging. Any item kept will be deducted from the refund. Start a return by sending us an email. Items sent back without approval may be refused or returned to the sender.

Some items are not returnable: opened TVs/combos/monitors 37″+, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method; allow 5–7 business days for the credit to post. Shipping, handling, customs duties, and import taxes are nonrefundable. If an item is used, incomplete, or not in original condition, a 30% restocking fee may apply. Direct exchanges are not offered; purchase the replacement and return the original for a refund.

We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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