Planar 997-7414-01

Overview

The Planar 997-7414-01 is a 17-inch LCD multi-touch monitor designed specifically for point of sale (POS) environments and interactive stations. It features a 5:4 aspect ratio and a native resolution of 1280 x 1024, ensuring sharp text and barcode display. With a brightness of 212 nits when touch is active and a 75 Hz refresh rate, it delivers clear visuals and smooth motion for dynamic content like promotional videos and animated menus.

This monitor supports ten-point projected capacitive touch, allowing intuitive gestures such as pinch, swipe, and tap. It connects to a wide range of systems through DisplayPort, HDMI, and VGA inputs, while touch data is transmitted via a USB Type B port. Its compact design and flexible mounting options make it suitable for various retail and information kiosk setups.

Key features

• Ten-point projected capacitive touch enables responsive and natural interaction with familiar gestures.
• Multiple video inputs including DisplayPort, HDMI, and VGA provide compatibility with both modern and legacy systems.
• Built-in dual 1 W speakers offer basic audio feedback without requiring external speakers, keeping the workspace uncluttered.
• 75 Hz refresh rate and 5 ms response time ensure smooth playback of videos and animations, enhancing customer engagement.
• Supports standard 100 x 100 mm VESA mounting for versatile installation on poles, walls, or articulated arms.
• Kensington lock slot adds physical security, ideal for busy retail or public environments.
• Cable management design keeps cords organized and out of sight, maintaining a clean checkout area.

Key specs

• Display size: 17 inches
• Aspect ratio: 5:4
• Native resolution: 1280 x 1024 (SXGA)
• Brightness: 212 nits (touch enabled), 250 nits (touch disabled)
• Contrast ratio: 1000:1
• Refresh rate: 75 Hz
• Response time: 5 ms
• Touch technology: Ten-point projected capacitive
• Video inputs: DisplayPort, HDMI, VGA
• Touch data interface: USB Type B
• Audio: Dual 1 W speakers
• Mounting: 100 x 100 mm VESA pattern
• Security: Kensington lock slot

Connectivity and compatibility

This monitor offers flexible connectivity options to fit a variety of POS and interactive setups. The inclusion of DisplayPort, HDMI, and VGA inputs means it can easily connect to both newer and older computers or media players. The separate USB Type B port handles touch input data, ensuring smooth and accurate touch response without interfering with video signals.

• DisplayPort and HDMI support high-quality digital video signals for crisp images.
• VGA input allows connection to legacy systems still in use in many retail environments.
• USB Type B port dedicated to touch data ensures reliable multi-touch performance.

Installation and setup

The Planar 997-7414-01 is designed to fit into tight spaces and adapt to various mounting needs. Its standard 100 x 100 mm VESA mount supports installation on poles, walls, or articulated arms, making it easy to position the screen exactly where it’s needed. The Kensington lock slot provides added security in public or high-traffic areas, while integrated cable management keeps the workspace neat and organized.

Ideal uses and environments

This monitor is well suited to retail checkouts, coffee shop order kiosks, museum information points, and back-office inventory stations. Its compact footprint and responsive multi-touch screen make it a strong choice for environments where space is limited but interactive functionality is essential. The built-in speakers and multiple video inputs further enhance its versatility for various business applications.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, and include all tags, manuals, accessories, and original, unaltered packaging. To start a return, please email us for approval. Items sent back without approval may be refused or returned to the sender. If any item is kept, its value will be deducted from the refund.

Non-returnable items include opened TVs, combos, or monitors 37″ or larger, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method. Please allow 5–7 business days for the credit to post. Shipping and handling are nonrefundable. If an item is used, incomplete, or not in its original condition, a 30% restocking fee may apply. Direct exchanges are not offered. To exchange an item, please purchase the replacement separately and return the original for a refund.

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We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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