Microsoft ZDU-00019

Overview

The Microsoft ZDU-00019 is a Surface Pro 10 tablet PC designed to deliver laptop-class performance in a portable form factor. It features a 13-inch PixelSense Flow touchscreen with a sharp 2880 × 1920 resolution and a variable refresh rate up to 120 Hz, making it ideal for smooth scrolling, inking, and video playback. Powered by a 12-core Intel Core Ultra 5 processor and 16 GB of LPDDR5x memory, this device handles demanding creative applications and multitasking with ease. Its 512 GB solid-state drive offers ample storage that can be upgraded as needed, while Windows 11 Pro provides a secure and productive environment enhanced by Microsoft Copilot and AI-assisted features.

Key features

• Touchscreen display with high resolution and variable refresh rate for fluid visuals and precise input, supporting Surface Pen for creative work.
• Powerful 12-core Intel Core Ultra 5 processor combined with 16 GB of fast memory ensures smooth multitasking and responsiveness across applications.
• Removable 512 GB SSD allows for flexible storage management and future upgrades to accommodate growing file libraries.
• Two Thunderbolt 4 ports enable fast data transfer and connection to multiple 4K displays or docking stations with a single cable.
• Wi-Fi 6E support provides a stable and fast wireless connection, ideal for cloud-based workflows and remote collaboration.
• Long-lasting battery life of up to 19 hours supports extended use without frequent charging, complemented by fast charging capabilities.
• Windows 11 Pro includes advanced security features like BitLocker and Windows Hello, along with AI tools that assist with note-taking, video calls, and information retrieval.
• Lightweight magnesium chassis with a built-in kickstand offers portability and versatile usage modes, from typing with an optional keyboard to hands-free viewing.

Key specs

• Processor: 12-core Intel Core Ultra 5 135U
• Memory: 16 GB LPDDR5x
• Storage: 512 GB removable solid-state drive
• Display: 13-inch PixelSense Flow touchscreen, 2880 × 1920 resolution
• Refresh rate: Variable up to 120 Hz
• Ports: Two Thunderbolt 4
• Wireless: Wi-Fi 6E
• Operating system: Windows 11 Pro
• Battery life: Up to 19 hours
• Chassis: Magnesium with built-in kickstand

Connectivity and compatibility

This tablet offers versatile connectivity options to fit into various setups. The two Thunderbolt 4 ports support high-speed data transfer and connection to external 4K monitors or docking stations, simplifying workspace expansion. Wi-Fi 6E ensures a reliable and fast wireless network connection, which is essential for cloud services and video conferencing. These features make it compatible with a wide range of peripherals and network environments, supporting both professional and creative workflows.

Ideal uses and environments

The Surface Pro 10 suits professionals, students, and freelancers who need a powerful yet portable device for creative tasks, multitasking, and remote work. Its high-resolution touchscreen and support for Surface Pen make it a strong choice for digital artists and designers. The long battery life and lightweight design also benefit field technicians and mobile workers who require all-day performance without being tethered to a charger. This tablet fits well in home offices, classrooms, and on-the-go scenarios where flexibility and performance are priorities.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, with tags, manuals, accessories, and original, unaltered packaging. Any item kept will be deducted from the refund. Start a return by sending us an email. Items sent back without approval may be refused or returned to the sender.

Some items are not returnable: opened TVs/combos/monitors 37″+, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method; allow 5–7 business days for the credit to post. Shipping, handling, customs duties, and import taxes are nonrefundable. If an item is used, incomplete, or not in original condition, a 30% restocking fee may apply. Direct exchanges are not offered; purchase the replacement and return the original for a refund.

We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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