Logitech 920-012937

Overview

The Logitech 920-012937 is a full-size wired mechanical gaming keyboard designed for users who want precise and quiet input. It features Logitech GL Tactile switches with a 1.3 mm actuation point and 3.2 mm total travel, delivering fast keystroke registration with a clear tactile bump but without audible clicks. The keyboard combines a sturdy aluminum top plate with durable double-shot PBT keycaps, ensuring long-lasting performance and a premium feel. Its detachable 6 ft USB-A cable provides a reliable connection compatible with both Windows and macOS systems, making it suitable for gaming setups, shared workstations, and mixed operating system environments.

Key features

• GL Tactile mechanical switches that offer quiet and precise feedback with a distinct tactile bump
• Full-size wired layout with a detachable USB-A cable for stable and consistent connectivity
• LIGHTSYNC RGB lighting system supporting 16.8 million customizable colors to match any setup
• Durable double-shot PBT keycaps paired with an aluminum top plate for enhanced rigidity and wear resistance
• Nine programmable G-keys with KEYCONTROL software for creating macros, shortcuts, and stream controls
• Dedicated media buttons and a cast-iron volume roller for quick audio adjustments without interrupting your workflow
• Compatibility with Windows 10 or later and macOS 12 or later, supporting diverse user environments

Key specs

• Switch type: Logitech GL Tactile mechanical
• Actuation point: 1.3 mm
• Total key travel: 3.2 mm
• Layout: Full-size wired keyboard
• Connection: Detachable 6 ft USB-A cable
• Lighting: LIGHTSYNC RGB with 16.8 million colors
• Keycaps: Double-shot PBT
• Top plate: Aluminum
• Compatibility: Windows 10 or later, macOS 12 or later

Connectivity and compatibility

The keyboard connects via a detachable USB-A cable, ensuring a stable and lag-free experience essential for gaming and productivity. Its plug-and-play design works seamlessly with both Windows and macOS platforms, making it a versatile choice for users who switch between operating systems or share devices in multi-user environments.

Performance and reliability

The GL Tactile switches provide a balance between responsiveness and quiet operation, ideal for gamers and professionals who need accurate input without distracting noise. The aluminum top plate adds structural strength, preventing flex during intense typing or gaming sessions. Double-shot PBT keycaps resist wear and maintain clear legends, so the keyboard stays reliable and visually consistent over time.

Ideal uses and environments

This keyboard fits well in gaming rooms where quiet but responsive keys are preferred, as well as in home offices and shared workspaces that require a durable and adaptable input device. Its programmable keys and customizable RGB lighting also make it a strong choice for streamers and content creators who benefit from quick access to macros and media controls.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, with tags, manuals, accessories, and original, unaltered packaging. Any item kept will be deducted from the refund. Start a return by sending us an email. Items sent back without approval may be refused or returned to the sender.

Some items are not returnable: opened TVs/combos/monitors 37″+, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method; allow 5–7 business days for the credit to post. Shipping, handling, customs duties, and import taxes are nonrefundable. If an item is used, incomplete, or not in original condition, a 30% restocking fee may apply. Direct exchanges are not offered; purchase the replacement and return the original for a refund.

We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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