Planar 997-9363-00

Overview

The Planar 997-9363-00 is a 23.8-inch multi-touch monitor designed to deliver a Full HD 1920 x 1080 resolution with an IPS panel that ensures wide viewing angles of 178 degrees horizontally and vertically. Its projected capacitive touchscreen supports up to ten simultaneous touch points, allowing for intuitive gestures like swiping, tapping, and pinching similar to tablet use. The dual hinge stand offers versatile positioning from a slight back tilt of minus five degrees to a flat 90-degree angle, making it adaptable for various work environments including design studios, interactive meeting rooms, and home offices.

Key features

• Multi-touch display with 10-point projected capacitive input for precise and responsive interaction
• Dual hinge stand enabling flexible tilt positions for comfortable viewing, drawing, or collaborative tabletop use
• Built-in stereo speakers rated at 2 watts each provide clear audio without the need for external speakers
• Two USB 3.0 downstream ports conveniently located on the side for connecting peripherals and storage devices
• Wide 178-degree viewing angles maintain consistent color and image quality from different perspectives
• Low blue light filter and flicker-free backlight technology reduce eye strain during long usage sessions
• HDMI and VGA inputs support compatibility with both modern and legacy computer systems
• Internal power supply reduces cable clutter and consumes only 28 watts during typical operation
• Standard 100 x 100 millimeter VESA mount pattern allows easy installation on arms or wall brackets

Key specs

• Display size: 23.8 inches
• Resolution: 1920 x 1080 Full HD
• Panel type: IPS
• Touch technology: Projected capacitive, 10-point multi-touch
• Viewing angle: 178° horizontal and vertical
• Speakers: 2 x 2 watts stereo
• Ports: HDMI, VGA, 2 x USB 3.0 downstream
• Power consumption: Typical 28 watts
• Mounting: 100 x 100 mm VESA pattern
• Stand tilt range: -5° to 90°

Connectivity and compatibility

This monitor supports a broad range of devices thanks to its HDMI and VGA inputs, making it compatible with both newer and older computers. The inclusion of two USB 3.0 downstream ports on the side provides quick access for connecting flash drives, webcams, keyboards, or other peripherals without reaching behind the monitor. The internal power supply further simplifies setup by reducing the number of external cables.

Ideal uses and environments

The flexible tilt stand and multi-touch capabilities make this monitor well suited for creative professionals who need to draw or annotate directly on the screen, as well as for collaborative spaces where multiple users interact with content. Its eye comfort features and integrated speakers also make it a practical choice for home offices and training labs where long hours of use and multimedia presentations are common. The compact design and VESA compatibility allow it to fit into setups with limited desk space or mounted configurations.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

Learn more

Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, and include all tags, manuals, accessories, and original, unaltered packaging. To start a return, please email us for approval. Items sent back without approval may be refused or returned to the sender. If any item is kept, its value will be deducted from the refund.

Non-returnable items include opened TVs, combos, or monitors 37″ or larger, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method. Please allow 5–7 business days for the credit to post. Shipping and handling are nonrefundable. If an item is used, incomplete, or not in its original condition, a 30% restocking fee may apply. Direct exchanges are not offered. To exchange an item, please purchase the replacement separately and return the original for a refund.

Learn more

We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

Learn more