Dell MW685

Overview

The Dell MW685 is the black imaging drum designed specifically for Dell 1720 and 1720dn laser printers. It plays a crucial role in the printing process by transferring toner onto paper, ensuring each page delivers sharp text and clear graphics. With a duty cycle of up to 30,000 pages, this drum supports high-volume printing needs while maintaining consistent output quality.

Key features

• Engineered surface promotes even toner adhesion for crisp text and well-defined graphics
• Genuine Dell component ensures precise fit and reliable performance
• Long service life reduces the frequency of replacements, lowering maintenance efforts
• Tool-free installation allows quick and easy replacement to minimize printer downtime
• Helps prevent streaks, smudges, and reprints, keeping printing costs under control

Key specs

• Compatible printers: Dell 1720 and 1720dn laser printers
• Drum life: up to 30,000 pages (varies with print coverage and environment)
• Color: Black imaging drum
• Model number: MW685

Installation and setup

Replacing the imaging drum is straightforward and requires no special tools. The printer automatically recognizes the new drum once installed, allowing you to resume printing quickly without complicated setup steps. This ease of replacement is ideal for busy office environments where minimizing downtime is essential.

Ideal uses and environments

This imaging drum is well suited for offices and home users who rely on Dell 1720 or 1720dn printers for producing reports, invoices, shipping labels, and everyday documents. Its long lifespan and consistent print quality make it a strong choice for environments with moderate to heavy printing demands, ensuring professional results without frequent interruptions.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, with tags, manuals, accessories, and original, unaltered packaging. Any item kept will be deducted from the refund. Start a return by sending us an email. Items sent back without approval may be refused or returned to the sender.

Some items are not returnable: opened TVs/combos/monitors 37″+, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method; allow 5–7 business days for the credit to post. Shipping, handling, customs duties, and import taxes are nonrefundable. If an item is used, incomplete, or not in original condition, a 30% restocking fee may apply. Direct exchanges are not offered; purchase the replacement and return the original for a refund.

We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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