Jabra 9653-475-125

Overview

The Jabra 9653-475-125 is a mono wireless headset designed to deliver professional-grade audio with the freedom to move around during calls. It connects via a secure DECT wireless link to a USB-C adapter, providing a stable and private connection up to 490 feet from your computer or phone. With up to 13 hours of talk time on a single charge and a lightweight design of about 2 ounces, this headset offers comfort and reliability for long workdays.

Key features

• On-ear mono design keeps one ear open for situational awareness and comfort during extended use
• DECT wireless technology ensures a secure connection with a range of up to 490 feet, allowing freedom to move
• Noise-canceling microphone filters out background noise such as office chatter and street sounds for clear voice transmission
• Certified for Microsoft Teams and compatible with Windows PCs and Cisco IP Phones, making it versatile for various professional environments
• Up to 13 hours of talk time supports full work shifts without frequent recharging
• Desktop charging stand included for convenient recharging between calls, keeping the headset ready to use
• USB-C adapter enables quick plug-and-play setup with modern devices
• DECT Level C encryption protects sensitive conversations, ensuring privacy and security
• Lightweight construction reduces fatigue, making it suitable for long hours of continuous use

Key specs

• Wireless technology: DECT
• Wireless range: up to 490 feet
• Talk time: up to 13 hours per charge
• Weight: approximately 2 ounces
• Connectivity: USB-C adapter
• Microphone: noise-canceling
• Compatibility: Microsoft Teams certified, Windows PCs, Cisco IP Phones
• Security: DECT Level C encryption

Connectivity and compatibility

This headset connects through a USB-C adapter that plugs directly into your computer or compatible device, enabling a straightforward setup without additional drivers. It works seamlessly with Microsoft Teams, Windows operating systems, and Cisco IP Phones, making it a flexible choice for both remote work and traditional office environments. The DECT wireless link maintains a secure and stable connection, even in busy office spaces or home setups.

Comfort and usability

Designed for extended wear, the headset’s on-ear cushion is soft and lightweight, reducing pressure and discomfort during long calls. The mono design leaves one ear free, allowing users to stay aware of their surroundings while maintaining focus on conversations. The included desktop stand not only stores the headset conveniently but also charges it automatically, so it’s always ready when you need it.

Who this headset is for

The Jabra Engage 55 SE is well suited to professionals who spend many hours on calls, such as customer support agents, consultants, and educators. Its combination of long wireless range, noise-canceling microphone, and all-day comfort makes it a strong choice for busy workdays in both office and remote settings. If you need a reliable, secure, and easy-to-use headset that keeps you connected without tethering you to your desk, this model fits those needs effectively.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, with tags, manuals, accessories, and original, unaltered packaging. Any item kept will be deducted from the refund. Start a return by sending us an email. Items sent back without approval may be refused or returned to the sender.

Some items are not returnable: opened TVs/combos/monitors 37″+, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method; allow 5–7 business days for the credit to post. Shipping, handling, customs duties, and import taxes are nonrefundable. If an item is used, incomplete, or not in original condition, a 30% restocking fee may apply. Direct exchanges are not offered; purchase the replacement and return the original for a refund.

We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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