Epson C11CF38201

Overview

The Epson C11CF38201 is a 9-pin impact dot matrix printer designed to handle demanding business printing tasks involving multipart forms and wide-format documents. It supports print widths up to 16.5 inches and delivers draft mode speeds of up to 738 characters per second, making it well suited for environments that require fast, reliable output of reports, invoices, and shipping labels. Its robust design withstands challenging conditions such as dust, humidity, and temperature fluctuations, ensuring consistent performance in warehouses, manufacturing plants, and busy offices.

Key features

• 9-pin dot matrix technology produces clear, legible text on single sheets and multipart forms up to seven pages thick
• High-speed printing at 738 characters per second helps maintain productivity and meet tight deadlines
• Wide format printing up to 16.5 inches accommodates large reports, pick lists, and invoices in a single pass
• Durable ribbon rated for 12 million characters reduces downtime and lowers overall running costs
• Rugged construction resists dust, humidity, and temperature changes common in industrial and warehouse settings
• USB and parallel ports provide flexible connectivity options for both modern and legacy computer systems
• ENERGY STAR certification ensures efficient power consumption without compromising throughput
• User-friendly control panel simplifies paper loading, status monitoring, and configuration for minimal training requirements

Key specs

• Print technology: 9-pin impact dot matrix
• Print speed: up to 738 characters per second (draft mode)
• Maximum print width: 16.5 inches
• Media handling: cut sheet and continuous forms up to seven parts thick
• Ribbon life: rated for 12 million characters
• Connectivity: USB and parallel ports
• Power efficiency: ENERGY STAR certified

Connectivity and compatibility

This printer offers versatile connection options to fit a variety of setups. The USB port allows easy integration with current PCs, while the parallel port supports older systems still in use for line-of-business applications. This flexibility ensures the printer can be deployed in mixed environments without compatibility issues.

Performance and reliability

Designed for continuous operation in tough conditions, the printer’s rugged build and long-lasting ribbon help minimize maintenance and downtime. It reliably produces sharp, consistent output on multipart forms, which is essential for logistics, finance, and manufacturing workflows that depend on accurate documentation and labeling.

Ideal uses and environments

The Epson FX-2190II fits well in logistics centers managing continuous shipping forms, finance departments archiving multipart statements, and manufacturing plants requiring on-demand wide-format printouts. Its speed, durability, and wide format capabilities make it a strong choice for businesses that need dependable, high-volume impact printing.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

Learn more

Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, with tags, manuals, accessories, and original, unaltered packaging. Any item kept will be deducted from the refund. Start a return by sending us an email. Items sent back without approval may be refused or returned to the sender.

Some items are not returnable: opened TVs/combos/monitors 37″+, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method; allow 5–7 business days for the credit to post. Shipping, handling, customs duties, and import taxes are nonrefundable. If an item is used, incomplete, or not in original condition, a 30% restocking fee may apply. Direct exchanges are not offered; purchase the replacement and return the original for a refund.

We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

Learn more