Microsoft EP2-20049

Overview

The Microsoft EP2-20049 is a 13 inch tablet PC from the Surface Pro Copilot+ family that blends the agility of a tablet with the muscle of a laptop. It features an Intel Core Ultra 7 268V processor and 32 GB of LPDDR5x memory, delivering powerful performance for multitasking and demanding applications. The 13 inch OLED touchscreen offers a sharp 2880 x 1920 resolution at 120 Hz, making it suitable for creative work, video editing, and everyday productivity in various lighting conditions.

Key features

• Intel Core Ultra 7 268V processor with AI Boost NPU capable of up to 48 trillion operations per second, enabling smooth AI-assisted tasks like background blur and real-time transcription.
• Large 32 GB LPDDR5x RAM and fast 512 GB PCIe 4.0 SSD provide ample memory and storage for complex workflows and quick app launches.
• 13 inch OLED touchscreen with 120 Hz refresh rate delivers fluid visuals and deep contrast, enhanced by Corning Gorilla Glass 5 for scratch resistance and up to 900 nits HDR brightness for clear viewing indoors and outdoors.
• Wi-Fi 7 and Bluetooth 5.4 ensure fast and stable wireless connections for networking and peripherals.
• Dual USB-C USB4 ports support 4K external displays, high-speed data transfer, and up to 60 W power delivery to keep the device charged during use.
• 1440p front camera with AI auto framing and voice focus improves video call quality by keeping you centered and reducing background noise.
• 10.5 MP rear camera captures detailed 4K video, ideal for note-taking, fieldwork, or content creation on the go.
• Windows Hello facial recognition offers quick and secure sign-in without needing passwords.
• Compatibility with optional Surface Keyboard and Slim Pen transforms the tablet into a versatile mobile workstation.

Key specs

• Processor: Intel Core Ultra 7 268V
• Memory: 32 GB LPDDR5x RAM
• Storage: 512 GB PCIe 4.0 solid state drive
• Display: 13 inch OLED touchscreen, 2880 x 1920 resolution, 120 Hz refresh rate
• Brightness: up to 900 nits HDR
• Screen protection: Corning Gorilla Glass 5
• Wireless: Wi-Fi 7, Bluetooth 5.4
• Ports: 2 × USB-C USB4 with 60 W power delivery and 4K video output
• Front camera: 1440p with AI auto framing and voice focus
• Rear camera: 10.5 MP, 4K video recording

Connectivity and compatibility

This tablet is equipped with the latest wireless standards, including Wi-Fi 7 for gigabit-level internet speeds and Bluetooth 5.4 for seamless connection to accessories like headsets and mice. The two USB-C USB4 ports allow you to connect high-resolution external monitors, transfer large files quickly, and charge the device efficiently with up to 60 W power delivery. These features make it easy to integrate the tablet into modern office setups, creative studios, or remote work environments.

Performance and reliability

The combination of the Intel Core Ultra 7 processor and AI Boost NPU ensures that both traditional computing tasks and AI-driven functions run smoothly and responsively. The 32 GB of fast LPDDR5x memory supports heavy multitasking, while the PCIe 4.0 SSD reduces load times for applications and files. The durable Gorilla Glass 5 screen protects against scratches, and the high brightness level maintains visibility in various lighting conditions, making this tablet a dependable choice for professionals on the move.

Ideal uses and environments

This Surface Pro Copilot+ model suits consultants who travel between client sites, creative professionals who sketch or edit on location, and executives who rely on AI-assisted workflows. Its balance of portability, power, and connectivity fits well in home offices, conference rooms, and outdoor workspaces. The device supports both touch and pen input, making it versatile for note-taking, design, and document editing throughout the day.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, and include all tags, manuals, accessories, and original, unaltered packaging. To start a return, please email us for approval. Items sent back without approval may be refused or returned to the sender. If any item is kept, its value will be deducted from the refund.

Non-returnable items include opened TVs, combos, or monitors 37″ or larger, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method. Please allow 5–7 business days for the credit to post. Shipping and handling are nonrefundable. If an item is used, incomplete, or not in its original condition, a 30% restocking fee may apply. Direct exchanges are not offered. To exchange an item, please purchase the replacement separately and return the original for a refund.

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We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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