Samsung HG50AU800NFXZA

Overview

The Samsung HG50AU800NFXZA is a 50-inch hospitality television designed to deliver sharp 4K UHD visuals with HDR10+ support, enhancing color depth and detail for an immersive viewing experience. Its Crystal UHD panel ensures vivid images and clear text, making it suitable for guest rooms, cruise ship cabins, or lobby displays. The slim design and optional Slim Fit Wall Mount help maintain a neat and uncluttered environment.

Key features

• Crystal UHD 4K display with HDR10+ reveals over a billion colors and fine details for lifelike images.
• Ultra slim profile and low-profile stand or optional Slim Fit Wall Mount for flexible, space-saving installation.
• Tizen OS offers a user-friendly smart interface with access to popular streaming apps for guest entertainment.
• H.Browser supports custom branded web applications to showcase hotel amenities, menus, or local attractions.
• Samsung LYNK Cloud enables centralized management of channel lineups, promotions, firmware updates, and viewing analytics across multiple locations.
• Samsung TV Plus provides a selection of free ad-supported streaming channels, enhancing guest content options.
• Mobile screen mirroring allows guests to easily cast personal photos, presentations, or subscription content without extra hardware.
• Adaptive Sound technology automatically balances dialogue, music, and effects to maintain clear audio at any volume level.
• Integrated Wi-Fi 5, Ethernet, and multiple HDMI ports offer versatile connectivity for various installation scenarios.

Key specs

• Display size: 50 inches
• Resolution: 4K UHD (3840 x 2160)
• HDR support: HDR10+
• Operating system: Tizen OS
• Connectivity: Wi-Fi 5, Ethernet, HDMI inputs
• Design: Ultra slim profile with low-profile stand or Slim Fit Wall Mount option

Connectivity and compatibility

This television supports both wireless and wired network connections, ensuring reliable access to streaming services and remote management tools. Multiple HDMI inputs allow easy connection to external devices such as set-top boxes or media players. The mobile mirroring feature works seamlessly with guests’ smartphones and tablets, enabling quick sharing of personal content on the large screen.

Performance and reliability

Samsung LYNK Cloud provides hotel managers with a secure and efficient way to control multiple TVs remotely, reducing the need for onsite maintenance. The adaptive sound system enhances audio clarity regardless of room acoustics or volume settings, improving the guest experience. The durable design and slim profile make it a practical choice for hospitality environments where space and aesthetics matter.

Ideal uses and environments

This model fits well in hotel guest rooms, cruise ship cabins, and public areas like lobbies or waiting rooms. It caters to properties seeking a balance of high-quality picture, smart functionality, and centralized management. The ability to customize welcome screens and push targeted content makes it a strong option for enhancing guest engagement and satisfaction.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, and include all tags, manuals, accessories, and original, unaltered packaging. To start a return, please email us for approval. Items sent back without approval may be refused or returned to the sender. If any item is kept, its value will be deducted from the refund.

Non-returnable items include opened TVs, combos, or monitors 37″ or larger, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method. Please allow 5–7 business days for the credit to post. Shipping and handling are nonrefundable. If an item is used, incomplete, or not in its original condition, a 30% restocking fee may apply. Direct exchanges are not offered. To exchange an item, please purchase the replacement separately and return the original for a refund.

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We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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