Grandstream WP825

Overview

The Grandstream WP825 is a cordless Wi-Fi IP phone designed to keep mobile workers connected across large sites with reliable voice communication. It operates on both 2.4 GHz and 5 GHz Wi-Fi bands using 802.11a/b/g/n/ac standards, ensuring smooth roaming and uninterrupted calls. With a 2000 mAh battery providing up to eight hours of talk time, this phone is built to handle demanding environments such as retail floors, hospitals, and distribution centers.

Key features

• Dual-band Wi-Fi with advanced roaming support to maintain call quality while moving through large areas
• Support for two SIP accounts and two lines, allowing users to manage internal and external calls efficiently
• HD voice quality enabled by dual microphones with noise reduction, ensuring clear communication even in noisy settings
• Integrated Bluetooth for pairing wireless headsets, plus a 3.5 mm jack for wired headset options
• Push-to-talk button for instant group communication, ideal for quick coordination among teams
• Durable housing that is waterproof, dustproof, and drop-safe from 2.5 meters, suitable for tough work environments
• Rechargeable 2000 mAh battery with up to eight hours of talk time and convenient Micro USB charging

Key specs

• Wi-Fi standards: 802.11a/b/g/n/ac on 2.4 GHz and 5 GHz bands
• Battery capacity: 2000 mAh
• Talk time: up to 8 hours
• Microphone: dual with noise reduction
• Bluetooth: integrated for wireless headset connectivity
• Headset jack: 3.5 mm
• Charging port: Micro USB
• Durability: waterproof, dustproof, and drop-safe from 2.5 meters
• SIP accounts: 2

Connectivity and compatibility

The WP825 connects seamlessly to dual-band Wi-Fi networks, supporting both 2.4 GHz and 5 GHz frequencies for flexible deployment in various wireless environments. Bluetooth integration allows pairing with wireless headsets, enhancing hands-free communication. The 3.5 mm headset jack provides compatibility with a wide range of wired headsets, making it adaptable to different user preferences and workplace setups.

Performance and reliability

Designed for continuous use in challenging conditions, the WP825 features a robust housing that resists water, dust, and impacts from drops up to 2.5 meters. Its dual microphones with noise reduction deliver HD voice clarity, cutting through background noise common in busy workplaces. The advanced Wi-Fi roaming capability ensures calls remain stable as users move throughout large facilities, supporting uninterrupted communication for critical tasks.

Ideal uses and environments

This cordless IP phone is well suited to environments where mobility and reliable voice communication are essential. It fits well in retail stores, warehouses, hospitals, and security operations where staff need to stay connected while moving freely. The push-to-talk feature supports instant group communication, making it a strong choice for teams requiring quick coordination without delays.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, with tags, manuals, accessories, and original, unaltered packaging. Any item kept will be deducted from the refund. Start a return by sending us an email. Items sent back without approval may be refused or returned to the sender.

Some items are not returnable: opened TVs/combos/monitors 37″+, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method; allow 5–7 business days for the credit to post. Shipping, handling, customs duties, and import taxes are nonrefundable. If an item is used, incomplete, or not in original condition, a 30% restocking fee may apply. Direct exchanges are not offered; purchase the replacement and return the original for a refund.

We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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