Grandstream GUV3000

Overview

The Grandstream GUV3000 is a high-quality HD USB noise-canceling headset designed to provide clear and reliable audio for remote workers and busy office environments. It features a microphone that effectively reduces background noise, ensuring your voice is heard clearly during calls and virtual meetings. The headset connects via USB, making it compatible with laptops, desktop computers, Grandstream IP phones, and any device supporting USB audio, while inline controls allow quick volume adjustment and muting without disrupting your workflow.

Key features

• HD audio delivers clear communication for professional calls and meetings
• Noise-canceling microphone minimizes background noise to keep your voice prominent
• USB connection ensures broad compatibility with various devices and platforms
• Adjustable headband and soft ear cushions provide comfort for extended wear
• Inline volume and mute controls offer convenient access during calls
• Works seamlessly with major communication platforms, including Grandstream’s IPVideoTalk Meetings and Wave app

Key specs

• Connection type: USB
• Microphone: noise-canceling
• Audio quality: HD
• Compatibility: laptops, desktop computers, Grandstream IP phones, USB audio devices
• Controls: inline volume and mute

Connectivity and compatibility

This headset connects via a standard USB interface, making it easy to plug into most modern computers and Grandstream IP phones. It supports all major softphones and communication apps, ensuring flexibility whether you use Grandstream’s own software or third-party platforms. The USB connection also simplifies setup, requiring no additional drivers for most operating systems.

Comfort and usability

Designed for long hours of use, the GUV3000 features an adjustable headband that fits a variety of head sizes and soft ear cushions that reduce fatigue. These comfort features make it suitable for professionals who spend much of their day on calls, such as call center agents, sales teams, and remote workers. The inline controls allow you to manage audio levels and mute the microphone quickly, helping maintain focus without interrupting your tasks.

Ideal uses and environments

The GUV3000 is well suited to office environments, remote work setups, and call centers where clear voice communication is essential. Its noise-canceling microphone helps reduce distractions from background noise, making it a strong choice for busy or shared workspaces. Whether you are participating in video conferences, customer support calls, or collaborative meetings, this headset supports clear and professional audio quality throughout the day.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, with tags, manuals, accessories, and original, unaltered packaging. Any item kept will be deducted from the refund. Start a return by sending us an email. Items sent back without approval may be refused or returned to the sender.

Some items are not returnable: opened TVs/combos/monitors 37″+, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method; allow 5–7 business days for the credit to post. Shipping, handling, customs duties, and import taxes are nonrefundable. If an item is used, incomplete, or not in original condition, a 30% restocking fee may apply. Direct exchanges are not offered; purchase the replacement and return the original for a refund.

We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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