Planar 997-7413-01

Overview

The Planar 997-7413-01 is a 15-inch LCD multi-touch monitor designed to provide an intuitive interface for staff and customers to interact with digital content. Featuring a 4:3 aspect ratio and a native resolution of 1024 x 768, it fits well with point-of-sale systems, patient management software, and kiosk applications originally built for XGA displays. The monitor supports up to ten simultaneous touch points, enabling familiar gestures like pinch, zoom, and drag for smooth and accurate navigation.

Connectivity options include HDMI, DisplayPort, and VGA inputs, ensuring compatibility with both modern and legacy devices. Its built-in 1 W stereo speakers offer simple audio output for confirmation sounds or short videos without requiring additional hardware. The screen’s tilt range from -5 to 90 degrees and VESA mounting capability provide flexible installation options for various environments.

Key features

• Projected capacitive touch technology that supports up to ten simultaneous touch points for responsive and natural interaction
• Multiple video inputs including HDMI, DisplayPort, and VGA to connect a wide range of devices from new media players to older PCs
• Integrated stereo speakers deliver basic audio output, eliminating the need for external speakers in many setups
• Adjustable tilt from -5 degrees to 90 degrees allows comfortable viewing angles whether mounted or placed on a counter
• Standard 100 x 100 mm VESA mount compatibility enables easy installation on walls, arms, or custom enclosures
• Low power consumption of 10.2 W helps reduce energy costs and limits strain on electrical circuits in busy workspaces
• Static contrast ratio of 800:1 and 350 nits brightness (when touch is disabled) provide clear and visible images in typical indoor lighting

Key specs

• Display size: 15 inches
• Native resolution: 1024 x 768 (XGA)
• Aspect ratio: 4:3
• Touch technology: Projected capacitive with 10 simultaneous touch points
• Brightness: 350 nits (maximum, touch disabled)
• Contrast ratio: 800:1 (static)
• Response time: 8 ms
• Speakers: Built-in stereo, 1 W total output
• Inputs: HDMI, DisplayPort, VGA
• Power consumption: Typical 10.2 W
• Mounting: 100 x 100 mm VESA pattern
• Tilt range: -5 degrees to 90 degrees

Connectivity and compatibility

This monitor offers versatile connectivity to suit a variety of setups. The HDMI port supports modern media players and video sources, while the DisplayPort input is ideal for current PCs and workstations. The VGA input maintains compatibility with older equipment, making it easy to integrate into existing systems without needing adapters or replacements. The included USB Type-B cable enables the multi-touch functionality, ensuring smooth communication between the monitor and connected devices.

• HDMI input for high-definition video and audio
• DisplayPort input for high-quality digital video from PCs
• VGA input for legacy analog video sources
• USB Type-B connection for multi-touch interface support

Installation and setup

The Planar 997-7413-01 is designed for flexible installation in various environments. Its tilt mechanism allows adjustment from a slight downward angle to fully upright, accommodating different user preferences and workspace layouts. The standard 100 x 100 mm VESA mounting pattern supports wall mounts, articulating arms, or custom enclosures, making it suitable for retail counters, clinic rooms, or kiosks. The internal power supply simplifies cabling and reduces clutter.

Ideal uses and environments

This monitor fits well in retail settings where quick and accurate touch input is essential for transactions and customer interaction. It also works effectively in healthcare environments for patient check-in and management systems, as well as in kiosks and self-service stations that require reliable touch responsiveness. Its combination of legacy and modern inputs makes it a strong choice for businesses upgrading their interactive displays without replacing all existing hardware.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, and include all tags, manuals, accessories, and original, unaltered packaging. To start a return, please email us for approval. Items sent back without approval may be refused or returned to the sender. If any item is kept, its value will be deducted from the refund.

Non-returnable items include opened TVs, combos, or monitors 37″ or larger, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method. Please allow 5–7 business days for the credit to post. Shipping and handling are nonrefundable. If an item is used, incomplete, or not in its original condition, a 30% restocking fee may apply. Direct exchanges are not offered. To exchange an item, please purchase the replacement separately and return the original for a refund.

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We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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