QNAP SP-SS-TRAY-BLACK

Overview

The QNAP SP-SS-TRAY-BLACK is a hard drive tray designed to securely hold either 2.5-inch or 3.5-inch hard drives or SSDs in compatible QNAP SS-439 Pro and SS-839 Pro NAS units. It allows for easy installation without modifying the existing drive bay, and includes all necessary mounting screws to get your NAS up and running quickly. Its compact size and lightweight design ensure it fits seamlessly into your NAS setup while maintaining the system’s original form factor.

Key features

• Supports both 2.5-inch and 3.5-inch drives, providing flexibility for different storage needs
• Hot-swappable design enables drive replacement or upgrades without shutting down the NAS, minimizing downtime
• Includes mounting screws for straightforward installation, saving time during setup
• Constructed from durable materials to keep drives firmly in place during continuous operation
• Compact dimensions and lightweight build maintain the NAS’s original size and reduce added weight

Key specs

• Compatible NAS models: QNAP SS-439 Pro, SS-839 Pro
• Drive compatibility: 2.5-inch and 3.5-inch HDDs and SSDs
• Dimensions: 18.1 cm (depth) x 14 cm (width) x 4 cm (height)
• Weight: 200 grams
• Includes mounting screws for installation

Installation and setup

The tray is designed to fit directly into the existing drive bays of the supported QNAP NAS models without any modifications. Mounting screws are included, allowing you to secure your hard drive or SSD quickly and reliably. This setup process is straightforward, making it easy to expand or replace storage in your NAS with minimal effort.

Ideal uses and environments

This hard drive tray is well suited for small offices, home labs, or any environment where continuous NAS operation is critical. Its hot-swappable feature supports uninterrupted access to data during drive changes, which is essential for virtual machine storage, media libraries, or surveillance recording systems. Keeping a spare tray on hand also helps ensure quick recovery from drive failures.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, with tags, manuals, accessories, and original, unaltered packaging. Any item kept will be deducted from the refund. Start a return by sending us an email. Items sent back without approval may be refused or returned to the sender.

Some items are not returnable: opened TVs/combos/monitors 37″+, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method; allow 5–7 business days for the credit to post. Shipping, handling, customs duties, and import taxes are nonrefundable. If an item is used, incomplete, or not in original condition, a 30% restocking fee may apply. Direct exchanges are not offered; purchase the replacement and return the original for a refund.

We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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