Cisco CP-8865-K9=

Overview

The Cisco CP-8865-K9= is an IP video phone designed to bring face-to-face communication into office environments without the need for additional hardware. It features a five-inch color display at VGA resolution and an integrated 720p HD camera, enabling clear video calls that capture expressions as well as voices. This phone supports both wired and wireless connectivity options, making it adaptable to various office setups including cubicles, conference rooms, and remote workspaces.

Key features

• Five-inch color display that provides clear and vibrant visuals for video calls and phone navigation
• Integrated 720p HD camera to capture high-quality video, enhancing remote communication
• Full duplex speakerphone allowing simultaneous two-way audio for natural conversations
• Five programmable keys to customize access to frequently used contacts, speed dials, or features
• Built-in Bluetooth support for wireless headsets and seamless mobile device pairing
• Wi-Fi 4 connectivity enabling flexible placement without the need for Ethernet cables
• Gigabit Ethernet switch that supports both the phone and a connected computer through a single port
• Power over Ethernet (PoE) support to simplify installation by combining power and data in one cable
• Intelligent Proximity feature that detects nearby mobile devices and allows quick call transfer between smartphone and desk phone
• Dual USB ports for connecting accessories or charging mobile devices without reaching under the desk

Key specs

• Display: 5-inch color screen at VGA resolution
• Camera: Integrated 720p HD video camera
• Audio: Full duplex speakerphone for simultaneous two-way communication
• Connectivity: Bluetooth, Wi-Fi 4, Gigabit Ethernet with PoE support
• Programmable keys: 5 customizable buttons for quick access
• USB ports: 2 for accessories and charging

Connectivity and compatibility

This phone offers versatile connectivity options to fit different office network environments. The built-in Wi-Fi 4 allows for cable-free placement where network cables are unavailable or inconvenient. For wired setups, the integrated Gigabit Ethernet switch supports both the phone and a connected computer through a single wall jack, reducing cable clutter. Bluetooth enables wireless headset use and easy pairing with mobile devices, while Power over Ethernet simplifies power management by delivering power and data over one cable.

Ideal uses and environments

The Cisco CP-8865-K9= is well suited to busy office spaces where video communication enhances collaboration, such as reception areas, meeting rooms, and individual workstations. Its wireless capabilities make it a strong choice for flexible office layouts or hot-desking environments. The Intelligent Proximity feature benefits employees who frequently switch between mobile and desk phones, supporting seamless call transitions. Security features meet the needs of industries like finance, healthcare, and government, where protecting voice and video traffic is critical.

Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.

Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.

Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.

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Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, and include all tags, manuals, accessories, and original, unaltered packaging. To start a return, please email us for approval. Items sent back without approval may be refused or returned to the sender. If any item is kept, its value will be deducted from the refund.

Non-returnable items include opened TVs, combos, or monitors 37″ or larger, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.

After inspection, refunds are issued to the original payment method. Please allow 5–7 business days for the credit to post. Shipping and handling are nonrefundable. If an item is used, incomplete, or not in its original condition, a 30% restocking fee may apply. Direct exchanges are not offered. To exchange an item, please purchase the replacement separately and return the original for a refund.

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We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.

If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.

Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.

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