Microsoft SVS-00001
Surface Dock 2
Microsoft Surface Dock 2 is backordered and will ship as soon as it is back in stock.
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Highlights:
Highlights:
Every order includes:
Every order includes:
- Fast and secure shipping
- Free 30-days returns
- Manufacturer warranty
- Lifetime customer support
Description
Description
Overview
The Microsoft SVS-00001 is a Surface Dock 2 that transforms compatible Surface laptops and tablets into a full desktop workstation with a single magnetic connection. It supports dual 4K monitors at 60 Hz, offers multiple high-speed USB ports, and includes a Gigabit Ethernet jack for stable wired networking. With a powerful 199-watt power supply, it keeps your Surface device and peripherals charged while expanding your workspace efficiently.
Key features
- Supports two 4K monitors at 60 Hz via USB-C for detailed and smooth multi-display setups
- Four USB-C ports with data transfer speeds up to 10 Gb per second, enabling fast file transfers and device connectivity
- Front USB-C ports deliver up to 15 watts for quick charging of phones, earbuds, and other accessories
- Rear USB-C and USB-A ports provide 7.5 watts to keep peripherals powered throughout the day
- Built-in Gigabit Ethernet port ensures reliable wired internet for video calls and large data transfers
- 3.5 mm audio jack allows connection of headphones or external speakers without using USB ports
- Integrated 199-watt power supply charges your Surface device and multiple accessories simultaneously
- 80 cm cable length offers flexible placement options on or under your desk for a tidy workspace
- Designed by Microsoft for seamless setup and firmware updates through Windows Update
Key specs
- Display support: dual 4K monitors at 60 Hz via USB-C
- USB-C ports: four ports with up to 10 Gb/s data transfer speed
- USB-A ports: two rear ports for legacy peripherals
- Power output: front USB-C ports up to 15 W, rear USB-C and USB-A ports up to 7.5 W
- Ethernet: Gigabit Ethernet port for wired network connection
- Audio: 3.5 mm headphone/speaker jack
- Power supply: integrated 199-watt unit
- Cable length: 80 cm magnetic connection cable
Connectivity and compatibility
This dock is built specifically for Surface devices, ensuring broad compatibility across Surface laptops and tablets. It connects easily with a single magnetic cable, reducing clutter and simplifying transitions between workspaces. The combination of USB-C and USB-A ports supports a wide range of peripherals, from modern high-speed storage to traditional keyboards and mice. The Gigabit Ethernet port provides a dependable wired connection, ideal for environments where Wi-Fi may be unstable or insufficient.
Ideal uses and environments
The Surface Dock 2 is well suited to professionals who frequently move between locations but want a consistent, organized desktop setup at home or in the office. It fits well in home offices, corporate workstations, and conference rooms where multiple displays and fast data connections improve productivity. Users who rely on video conferencing, large file transfers, or multitasking across several applications will find this dock enhances their workflow by expanding connectivity and charging capabilities with minimal effort.
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Shipping and delivery
Shipping and delivery
Orders are processed within 2 business days, which includes verification, packing, and dispatch. Shipping costs are calculated at checkout based on destination, total weight, and selected speed. Free shipping applies to carts over $100 (excluding heavyweight items). All available options and final pricing are clearly shown before payment so you can choose the service that best fits your needs.
Deliveries are handled by major carriers such as USPS, UPS, and FedEx. Estimated delivery times are displayed at checkout and may vary depending on service level and location. Please note that these are estimates and can be affected by weather, holidays, or carrier volume. Once your order ships, you’ll receive a tracking number for real-time updates from pickup to final delivery.
Providing an accurate shipping address helps prevent delays, and changes may be limited once the order has been dispatched. P.O. boxes are supported only when permitted by the selected carrier. Packaging and handoff are optimized to protect items during transit, though oversized or high-weight products may require special handling. All shipping methods and any related constraints are clearly shown during checkout.
Returns and refunds
Returns and refunds
Returns are accepted within 30 days of delivery. Items must be unused, in the same condition received, with tags, manuals, accessories, and original, unaltered packaging. Any item kept will be deducted from the refund. Start a return by sending us an email. Items sent back without approval may be refused or returned to the sender.
Some items are not returnable: opened TVs/combos/monitors 37″+, opened computers or software, electronic downloads, opened consumables (film, paper, bulbs, media, ink), custom or modified computers, special-order or “nonreturnable” items, submerged underwater gear, and opened educational media.
After inspection, refunds are issued to the original payment method; allow 5–7 business days for the credit to post. Shipping, handling, customs duties, and import taxes are nonrefundable. If an item is used, incomplete, or not in original condition, a 30% restocking fee may apply. Direct exchanges are not offered; purchase the replacement and return the original for a refund.
Product warranty
Product warranty
We act solely as a reseller. Any product warranty is provided and administered by the manufacturer, not by our store. That means eligibility, coverage, and outcomes are determined by the manufacturer’s policy for each brand and model. Before purchasing, we recommend reviewing the warranty terms on the manufacturer’s website or in the product documentation to confirm what is covered and for how long.
If you need warranty service, please file the claim directly with the manufacturer. They may require proof of purchase, the product serial number, original packaging, photos, or basic troubleshooting. Some brands ask you to register the product or obtain a case number before shipping it for repair or replacement. We don’t submit or approve claims, but we can point you to the correct support links and contact details.
Keep your invoice and packaging in a safe place, and report any functional issues to the manufacturer as soon as they appear. If you’re unsure whether a problem is covered, the manufacturer’s support team can confirm next steps and timelines. While we cannot intervene in decisions or outcomes, we’re happy to provide purchase documentation or guidance so you can move through the warranty process smoothly.





